Robin Simmons
Boston
Summary
Dedicated Patient Care Professional with expertise in supporting medical teams and ensuring patient comfort. Proficient in monitoring vital signs, assisting with daily activities, and maintaining a safe environment. Recognized for reliability and adaptability, fostering positive outcomes through effective teamwork and communication.
Overview
6
6
years of professional experience
Work History
Patient Care Associate
Spaulding Nursing & Therapy Center
03.2023 - Current
- Enhanced patient comfort by providing basic care under nursing supervision.
- Assisted with bathing, feeding, dressing, and toileting of patients daily.
- Facilitated patient mobility by repositioning and transporting between beds and wheelchairs.
- Recorded vital signs accurately using electronic documentation systems for patient care.
- Restocked hygiene supplies and linens in patient rooms to maintain cleanliness.
Merchandise Associate
Marshalls
06.2020 - 01.2023
- Enhanced customer experience by ensuring a welcoming store environment.
- Coordinated with team members to ensure seamless operational efficiency.
- Managed cash register operations and processed returns efficiently.
- Organized store displays and maintained cleanliness throughout all areas.
- Resolved customer inquiries and concerns with positive, friendly service.
Customer Service Representative
Harvard Pilgrim Health Care
02.2022 - 03.2022
- Training
- Performed customer service surveys
- Provided policy and service information
- Assisted customers with a warm and professional attitude
- Answered general questions
Administrative Jobs in Health Care Training Program
Project Hope
11.2021 - 01.2022
- Knowledge in Medical Terminology and HIPPA guidelines
- Email etiquette and professional writing
- Communication skills and oral presentations
- Understanding work cultures and diversity
Package Handler
UPS.com
12.2021 - 12.2021
- Enhanced package handling efficiency using hand surface methods.
- Accurately scanned, read, and labeled packages for proper grouping.
- Detected errors and discrepancies in package information during processing.
- Coordinated with warehouse staff to optimize workflow and improve efficiency.
- Transferred packages to delivery area and loaded onto conveyor systems.
- Completed recent training to stay updated on warehouse operations.
Education
Bachelor of Science - Health Care Administration with a Long-Term Care Certificate
University of Phoenix
Phoenix, AZHigh School Diploma - undefined
High School
South Boston, MASkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Retail experience
- Store organization
- Cash management
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Care plan management
- Daily living support
- Multitasking
- Database coordination
Assessments
- Administrative assistant/receptionist — Proficient January 2022 Using basic scheduling and organizational skills in an office setting Full results: Proficient
- Customer focus & orientation — Proficient January 2022 Responding to customer situations with sensitivity Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Patient Care Associate
Spaulding Nursing & Therapy Center
03.2023 - Current
Customer Service Representative
Harvard Pilgrim Health Care
02.2022 - 03.2022
Package Handler
UPS.com
12.2021 - 12.2021
Administrative Jobs in Health Care Training Program
Project Hope
11.2021 - 01.2022
Merchandise Associate
Marshalls
06.2020 - 01.2023
High School Diploma - undefined
High School
Bachelor of Science - Health Care Administration with a Long-Term Care Certificate
University of Phoenix