Robinson tabares
Revere
Summary
with a proven track record at different locations and industries i can say that i have a great experienced with customer service in english and spanish. this makes me very passionate about hospitality and providing a great dinning experience, making sure customers leave wanting to comeback and more than satisfied.
i also know what hard work looks like since i been working 14 years and in really though industries so i don't get overwhelmed easily
Overview
6
6
years of professional experience
Work History
Bar Back Manager
El Xielo
10.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Representative
Loreal Cosmetics
09.2024 - 01.2025
- great customer service, always polite and showing the highest level of hospitality
- Enhanced customer satisfaction by demonstrating a comprehensive knowledge of products and guiding customers to the options that best suited their needs.
- Conducted product demonstrations to educate customers on features.
Server
Border Cafe
03.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
VIP Runner
Royale Boston
11.2023 - 11.2024
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
Server Manager
Civility Social House
06.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Logistics Coordinator
Infra Boston
04.2021 - 11.2023
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
Construction Skilled Laborer
Jdc Demolition
11.2019 - 11.2023
- Supported carpenters in framing walls, roofs, decks using precise measurements and proper techniques.
- Operated heavy machinery such as backhoes and skid-steer loaders following safe operating practices at all times.
- Performed concrete work including forming, pouring, finishing for foundations and slabs, contributing to sturdy building structures.
- Completed projects on time and within budget by effectively managing time and prioritizing tasks.
Server
Towne Wine and Spirits
01.2019 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Cheesecake Factory Inc
01.2019 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Revere School Diploma
Revere, MA06-2017
Skills
* high level of profession and polite service
*hard worker
*POS experienced
*friendly customer service
Languages
Spanish
English
Timeline
Bar Back Manager
El Xielo
10.2024 - Current
Sales Representative
Loreal Cosmetics
09.2024 - 01.2025
Server
Border Cafe
03.2024 - 12.2024
VIP Runner
Royale Boston
11.2023 - 11.2024
Server Manager
Civility Social House
06.2023 - 02.2024
Logistics Coordinator
Infra Boston
04.2021 - 11.2023
Construction Skilled Laborer
Jdc Demolition
11.2019 - 11.2023
Server
Towne Wine and Spirits
01.2019 - 12.2019
Server
Cheesecake Factory Inc
01.2019 - 12.2019
High School Diploma -
Revere School Diploma
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