Dynamic and reliable professional with experience at Boston Harbor Hotel and TJ Maxx, excelling in guest services and customer satisfaction. Proven ability to enhance operational efficiency and maintain organization, while delivering exceptional service. Strong communication skills and a commitment to teamwork ensure a positive experience for all clients.
Coordinated with front desk staff to support guest needs, managed deliveries, and occasionally parked or retrieved vehicles.
I assisted customers with merchandise selection, maintained store cleanliness and organization, and ensured the sales floor was well-stocked and visually appealing. I operated cash registers, processed returns, and handled customer inquiries with professionalism. My role required strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced retail environment while delivering excellent customer service.