Rochell A. Matos
Boston
Summary
Dedicated and empathetic healthcare professional serving as an Latinx Oncology Patient Navigator, guiding cancer patients and their families through the complexities of diagnosis, treatment, and recovery. Acts as a liaison between patients, medical teams, and support services to ensure timely access to care, emotional support, and education. Skilled in advocating for patient needs and providing culturally competent, trauma-informed guidance through the cancer care continuum.
Experienced healthcare professional prepared for role, specializing in patient support and care coordination. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in patient advocacy, healthcare navigation, and effective communication. Reliable and compassionate, ensuring seamless patient experiences and optimal outcomes.
Overview
7
7
years of professional experience
Work History
Latinx Oncology Patient Navigator
Beth Israel Deaconess Medical Center
Boston, MA
08.2023 - Current
- Provide culturally sensitive navigation and coordination of care for Latinx cancer patients, ensuring their needs are represented and addressed across various healthcare disciplines.
- Deliver essential patient support by offering disease-related information, counseling services, and assistance with understanding medical insurance and accessing financial resources.
- Coordinated patient care plans to ensure timely access to services and resources.
Shelter Specialist
BayCove Human Services
Cambridge, MA
02.2021 - 06.2024
- Collaborate with cross-functional teams to create and implement personalized action plans for client support and success.
- Utilize expertise in homelessness, socio-economic disparities, and cultural diversity to communicate empathetically and build rapport with clients.
- Conduct client assessments with meticulous attention to detail, ensuring accurate documentation of demographics and eligibility for housing and benefits.
- Developed and implemented individual service plans for clients, enhancing quality of care and support.
- Collaborated with multidisciplinary teams to coordinate services and resources for client needs.
Lead/Center Bartender
Encore Boston Harbor Casino
Everett, MA
06.2019 - 02.2021
- Assisted in bar operations and provided leadership support in the absence of management, ensuring seamless service continuity.
- Managed financial responsibilities accurately, including maintaining a precise cash box and updating the logbook, while accommodating special customer requests to foster satisfaction and repeat patronage.
- Crafted signature cocktails and ensured quality control of beverages served.
- Maintained cleanliness and organization of bar area to enhance customer experience.
Education
Associates in Science - Health Careers
Roxbury Community College
Roxbury, MA05-2026
Skills
- Excellent Communication Skills (Written and Verbal)
- Compassionate
- Detail-Oriented
- Conflict Resolution
- Public Health
- Microsoft Office
- Organized
- Time management
- Resourcefulness
- Patient care coordination
Languages
English & Spanish Proficient
Timeline
Latinx Oncology Patient Navigator
Beth Israel Deaconess Medical Center
08.2023 - Current
Shelter Specialist
BayCove Human Services
02.2021 - 06.2024
Lead/Center Bartender
Encore Boston Harbor Casino
06.2019 - 02.2021
Associates in Science - Health Careers
Roxbury Community College
Certificates
First Aid CPR-AED, 2024 Prescription Drug Misuse and Addiction(CME) Certified, Crisis Prevention Certified Medication-Assisted Treatment for Opioid Use Disorder Certified A&HS: HHS, Overdose Prevention & Bystander Training Certified