RODRIGO DE SOUZA OLIVEIRA
UBERABA
Summary
Industrious sales associate offering over 8 years cruise ship industry experiences, ready to add value. Well versed in processing accurate sales transactions and providing superior customer service. Organized and dependable, successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Inventory Controller
Royal Carribean / Heinemann
04.2024 - 10.2024
- Responsible for stock control and inventory management including ordering receiving and storing the delivery of large amounts of stock with an emphasis on asset protection .
- Performed root cause analysis of discrepancies between physical inventory counts and system records, taking corrective actions where necessary.
- Developed comprehensive reports on inventory levels, turnover rates, and sales trends to inform business decisions.
- Established strong relationships with vendors to negotiate favorable terms, driving cost savings for the company.
- Regularly checks that products that are within their sale-by date.
- Conduct cycle counts , SKU checks and inventory preparation.
Liquor specialist
Royal Caribbean /Heinemann
07.2022 - 10.2024
- Promotes a variety of liquor and tobacco specials to guests
- Actively sells products through education and recommendations
- Prepares all guests liquor orders for delivery which takes place on the final day of cruise
- Conduct cycle counts, SKU checks and inventory preparation
- Monitors stock levels and properly replenishes in a timely manner.
Sales associate
MSC international
03.2016 - 02.2022
- Cross promoting and upselling products to maximize the revenue onboard
- Informed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases
- Reviewed prices and performed audits to detect and correct price discrepancies
- Checking, counting and verifying products when needed for inventory control purposes.
Cabin steward
MSC international
03.2015 - 12.2016
- Responsible for the general cleaning of passengers cabin and also for some specific areas of the ship
- Assist guests with empathy to help them with their needs in the cabin and throughout their cruise in a very efficient and professional way
- Responsible for the layout and embarkation procedures such as, preparing the gangway for the entrance of guests, carrying and loading the luggage and distributing throughout the ship to its final destination.
Education
Deutsche als Fremdsprache -
Justus-Liebig University
01.2015
P2UC (Path to University College) -
Travel & Tourism Management, IUBH
01.2014
General Intensive English Course -
Kaplan International Center
01.2012
Skills
- Meeting sales goals
- Positive customer engagement
- Team Management
- Attention to details
- Communication
- Active listening
- Warehouse Operations
- Stock replenishment
Skills
- Purchasing strategies
- Cycle counting
- Systems and software expertise
- Order Management
Timeline
Inventory Controller
Royal Carribean / Heinemann
04.2024 - 10.2024
Liquor specialist
Royal Caribbean /Heinemann
07.2022 - 10.2024
Sales associate
MSC international
03.2016 - 02.2022
Cabin steward
MSC international
03.2015 - 12.2016
P2UC (Path to University College) -
Travel & Tourism Management, IUBH
General Intensive English Course -
Kaplan International Center
Deutsche als Fremdsprache -
Justus-Liebig University
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