Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rodrigo Feliciano Santos Marques

Dorchester,MA

Summary

Equipped with good problem-solving abilities, willingness to learn, and good communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Gas Station Attendant

Quincy Auto Repair
02.2022 - Current
  • Handled cash register operations, balancing cash drawers at end of shifts.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.

Bar Waiter

Hotel Riu Palace Santa Maria
10.2020 - 10.2021


  • Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
  • Displayed knowledge of drink ingredients, preparation techniques, glassware selection, allowing customers to make informed decisions about their orders.
  • Participated in staff meetings and training sessions to continuously improve skills and stay up-to-date on industry best practices.

Bar Waiter

Meliá Llana Beach Resort & Spa - All Inclusive
07.2018 - 07.2019
  • Collaborated with team members to ensure efficient service during peak hours.
  • Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
  • Maintained a positive, professional demeanor even during high-pressure situations, promoting a team-oriented work environment.

Education

High School Diploma -

Boston Central Adult High School
55 Malcom X Blvd, Roxbury, MA 02120
06-2025

Skills

  • Reliability and punctuality
  • Friendly and outgoing
  • Patience and empathy

Languages

Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Gas Station Attendant

Quincy Auto Repair
02.2022 - Current

Bar Waiter

Hotel Riu Palace Santa Maria
10.2020 - 10.2021

Bar Waiter

Meliá Llana Beach Resort & Spa - All Inclusive
07.2018 - 07.2019

High School Diploma -

Boston Central Adult High School

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Rodrigo Feliciano Santos Marques