Rogers Pichardo
Jamaica Plain
Summary
Dynamic delivery associate with proven expertise at KMA Delivery LLC in route optimization and customer service. Adept at handling packages efficiently while maintaining vehicle standards. Recognized for effectively resolving customer inquiries and contributing to team success as a sales associate at TJ Max. Committed to enhancing operational efficiency and client satisfaction.
Overview
9
9
years of professional experience
Work History
Delivery Associate
KMA Delivery LLC
03.2021 - Current
- Followed all applicable traffic laws and regulations while driving company vehicle.
- Returned undeliverable packages back to warehouse for rerouting or disposal according to policy.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Loaded delivery truck with company products according to the daily route plan.
- Maintained cleanliness of vehicle interior and exterior.
- Adhered to assigned routes and followed time schedules.
Sales Associate
TJ Max
Boston
06.2016 - 02.2021
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered customer inquiries regarding product features, pricing, and availability.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Education
High School Diploma -
Jeremiah E Burke High School
60 Washington St, Dorchester06-2016
Skills
- Route optimization
- Package handling
- Delivery tracking
- Vehicle maintenance
- Customer service
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Delivery Associate
KMA Delivery LLC
03.2021 - Current
Sales Associate
TJ Max
06.2016 - 02.2021
High School Diploma -
Jeremiah E Burke High School
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