Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rolande Martial

Fall River

Summary

Case Manager with a proven track record at client advocacy and needs assessments. Skilled in data analysis and community outreach, I successfully connected underserved populations to essential resources, enhancing their access to healthcare and legal services while empowering clients through tailored support and effective communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Case Manager

New Bridges For Haitian Success
03.2024 - 09.2025
  • Facilitated ESL classes, computer literacy programs and immigration consultations, which included translation assistance between clients and legal professionals.
  • Conducted intakes to collect data in order to create client profiles and connect individuals to community resources.
  • Provided referrals for primary care, counseling services and Medicaid enrollment.
  • Assisted with translations on behalf of clients and advocated for them based on their needs.
  • Participated in workshops designed to help clients search for jobs, determine employment eligibility and enhance their career readiness.

Case Manager

Justice Resource Institute
07.2019 - 03.2024
  • Managed programs focused on providing community services to underserved populations.
  • Created and managed budgets, efficiently allocating resources for social and community service projects.
  • Participated in community events to promote services and engage with public.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.

Administrative Assistant

United Neighbors Of Fall River
03.2018 - 07.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

No Degree - Community Leadership/Social Work

College Unbound
Providence, RI
06-2027

Certificate/License - Paraprofessional - Special Education

New York State Assessment of Teaching Assistant Skills
New York, NY
01-2014

No Degree - Health Administration

Nassau Community College
Garden City, NY
01-2000

Skills

  • Client needs assessments
  • Annual case reviews
  • Data entry and analysis
  • Client empowerment
  • Case management/Social Work
  • Multitasking and organization
  • Problem-solving
  • Home visits and inspections
  • Translation/Interpretation
  • Community resources
  • Client advocacy
  • Community outreach

Certification


  • Certified Medical Interpreting and Translation
  • Certified Legal Interpreting and Translation
  • Certified Center based Childcare Administrator - Business Management
  • Certified Department of Transitional Assistant Worker
  • Certified Group Leadership
  • Certified Health Worker
  • Licensed Financial Professional with NIPR

Languages

English
Native or Bilingual
French
Native or Bilingual
Haitian Creole
Native or Bilingual

Timeline

Case Manager

New Bridges For Haitian Success
03.2024 - 09.2025

Case Manager

Justice Resource Institute
07.2019 - 03.2024

Administrative Assistant

United Neighbors Of Fall River
03.2018 - 07.2019

No Degree - Community Leadership/Social Work

College Unbound

Certificate/License - Paraprofessional - Special Education

New York State Assessment of Teaching Assistant Skills

No Degree - Health Administration

Nassau Community College

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Rolande Martial