ROLPH KIVENS MOISE
Boston
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
2
2
years of professional experience
2020
2020
years of post-secondary education
Work History
Security Guard
Security Industry Specialists (SIS)
Culver City
02.2025 - Current
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to alarms and incidents, ensuring proper protocols were followed.
- Controlled access points, verifying credentials of visitors and staff members.
- Assisted in the training of new security personnel on procedures and policies.
- Prepared detailed reports on daily activities and incidents for management review.
- Collaborated with law enforcement during investigations and emergencies as needed.
- Provided excellent customer service while interacting with staff and visitors daily.
- Conducted daily security patrols of assigned areas.
- Responded to alarms, emergencies, and disturbances.
- Provided customer service assistance to staff and visitors in a professional manner.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Completed incident reports regarding violations of policies or procedures.
- Observed surveillance cameras for any suspicious activity or intruders.
- Investigated suspicious activity and reported findings to management.
Ràmp agent
Swissport Cargo
Boston
08.2025 - 08.2025
- Loaded and unloaded cargo from aircraft with precision.
- Operated ground support equipment for efficient cargo handling.
- Ensured compliance with safety regulations during cargo operations.
- Communicated effectively with team members to coordinate workflows.
- Conducted routine inspections of cargo and equipment for safety.
- Assisted in the organization of cargo storage areas for efficiency.
- Followed protocols for hazardous materials handling and transport.
- Maintained accurate records of cargo movements and inventory control.
Preloader/Package Handler
UPS
Chelmsford
10.2024 - 01.2025
- Loaded packages onto delivery vehicles for efficient transport.
- Sorted packages by destination to streamline delivery routes.
- Operated material handling equipment safely to move freight.
- Maintained cleanliness in loading areas for safety compliance.
Stocker/Cleaner
ExactStaff/ERI
Holliston
07.2024 - 09.2024
- Stocked shelves with products to maintain organized displays.
- Assisted in receiving and unpacking merchandise shipments daily.
- Ensured accurate labeling of products for customer convenience.
- Maintained cleanliness and order in stockroom and sales areas.
- Collaborated with team members to manage inventory levels effectively.
- Monitored product expiration dates and removed outdated items promptly.
- Operated equipment safely, including pallet jacks and forklifts as needed.
- Followed safety protocols to ensure a secure working environment.
Carpentry
Independent/Contract
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted testing of software and systems to ensure quality and reliability.
- Achieved cost-savings by developing functional solutions to problems.
- Operated a variety of machinery and tools safely and efficiently.
Education
Associate of Arts -
Centre D'etude De Formation De Centre Pilote
Port-Au-Prince, HaitiHigh School Diploma -
Grand College Galaxie
Port-Au-Prince, Haiti 09.2015 - 05.2016
Skills
- Troubleshooting
- Relationship Building
- Microsoft Word
- Team building
- Analytical and Critical Thinking
- Customer Service
- Problem-Solving
- Leadership
- Excellent Communication
- Verbal Communication
- Active Listening
- Task Prioritization
- Incident reporting
- Security monitoring
- Access control
- Hazard identification
- Cargo handling
- Customer service
- Team collaboration
- Safety compliance
- Inventory management
- Equipment operation
- Effective communication
- Problem resolution
Languages
- Haitian Creole
- English
- French, Full Professional
- Haitian Creole, Full Professional
- English, Full Professional
Timeline
Ràmp agent
Swissport Cargo
08.2025 - 08.2025
Security Guard
Security Industry Specialists (SIS)
02.2025 - Current
Preloader/Package Handler
UPS
10.2024 - 01.2025
Stocker/Cleaner
ExactStaff/ERI
07.2024 - 09.2024
High School Diploma -
Grand College Galaxie
09.2015 - 05.2016
Carpentry
Independent/Contract
Associate of Arts -
Centre D'etude De Formation De Centre Pilote