Rosa Lopes
New Bedford
Summary
Dynamic professional with a proven track record at Tabor Academy, excelling in food presentation and customer service. Skilled in food safety and critical thinking, I enhanced guest satisfaction through innovative catering solutions. Committed to continuous improvement, I effectively trained staff to uphold high standards in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Catering Atendant
Tabor Academy
235 N Front St, Marion, MA 02738
05.2022 - Current
- Coordinated catering setups for events, ensuring timely service and adherence to quality standards.
- Assisted in menu planning, collaborating with chefs to accommodate dietary restrictions and preferences.
- Streamlined food presentation processes, enhancing visual appeal and guest satisfaction during events.
- Trained new staff on catering procedures and service techniques to maintain consistency and efficiency.
Home Health Care
All At Home Healthcare
20 Linden St, Boston, MA 02134
04.2019 - 05.2022
- Developed and executed strategic plans to expand the reach of home health care services within the community.
- Educated family members on proper home health care techniques, empowering them to be active participants in their loved one''s recovery process.
- Ensured continuity of care by effectively communicating with other Home Health Care Aides during shift transitions or schedule changes.
- Championed patient rights and advocated for their needs, resulting in enhanced satisfaction with the home health care experience.
- Collaborated with interdisciplinary teams to provide holistic home health care solutions for patients.
- Enhanced patient satisfaction by implementing innovative home health care programs and services.
- Demonstrated dedication to continuous professional growth by attending relevant workshops and seminars in the home health care field.
- Participated in ongoing professional development opportunities, staying current with industry best practices in home health care provision.
- Improved patient satisfaction by implementing innovative home health care programs and services.
- Improved patient satisfaction by consistently providing high-quality home health care services.
- Enhanced patient care by developing and implementing individualized home health care plans.
Day Care
Neima Day Care
59 Emmet St Brockton Ma
01.2016 - 05.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Costumer Servive
Vicente's Supermarket
689 Main St, Brockton, MA 02301
02.2012 - 12.2015
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Education
GED -
Brockton High School
470 Forest Ave, Brockton, MA 0230107-2014
Skills
- Food safety
- Food preparation
- Order taking
- Cleanliness standards
- First aid training
- Sanitation practices
- Food presentation
- Food storage
- Food pairing
- Allergy awareness
- Portion control
- Customer service
- Active listening
- Critical thinking
Certification
- HCA - Home Care Aide
Languages
English
Full Professional
Spanish
Professional Working
Portuguese
Full Professional
capeverdian Criolo
Native or Bilingual
Timeline
Catering Atendant
Tabor Academy
05.2022 - Current
Home Health Care
All At Home Healthcare
04.2019 - 05.2022
Day Care
Neima Day Care
01.2016 - 05.2018
Costumer Servive
Vicente's Supermarket
02.2012 - 12.2015
GED -
Brockton High School