Rosaleen Patry

Dynamic School Bus Office Manager with extensive experience in safety training and managerial functions, complemented by exceptional interpersonal skills. Expertise in fostering effective communication among supervisors, employees, and customers while excelling in both independent and collaborative environments. Proven ability to prioritize tasks and implement efficient office procedures in fast-paced settings, successfully managing multiple projects to meet stringent deadlines. Committed to upholding safety standards and delivering outstanding customer service, with a strong track record of reviewing and updating Standard Operating Procedures (SOPs), auditing employee files for compliance, and efficiently handling scheduling and customer service inquiries.

• Excel Business Solution Certificate
• Massachusetts school bus driver/trainer
• Certified Smith System driving instructor
• FMCSA 49 CFR 382 Reasonable Suspicions
• FMCSA 49 CFR 380.503. Entry-level driver training
• Lockout/tag out, Hazard Communication, and Storm Water Training
• Strata Environmental certified: General Environmental Awareness, Spill Response
• Customer Service Representative (CSR); Effective Communication, Conflict Resolution and Problem Solving
• Effective Management; Leadership, Ethics, Harassment in the Workplace, Critical Thinking, Team Work and Time Management