Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Rosanny Guzman

Lawrence

Summary

Dedicated cashier with strong customer service skills, recognized for resolving complaints and enhancing customer experience. Proficient in cash handling and time management to ensure smooth store operations.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

DICK'S HOUSE of Sport
Salem
09.2024 - Current
  • Managed cash register operations, including handling payments and processing returns.
  • Processed customer transactions accurately and efficiently at a leading sporting goods retailer.
  • Assisted customers with product inquiries and provided knowledgeable recommendations.
  • Resolved customer complaints effectively, maintaining high satisfaction and loyalty.
  • Greeted customers, fostering a welcoming atmosphere and enhancing overall service experience.
  • Maintained cleanliness and organization of the checkout area to enhance customer experience.
  • Educated customers about store promotions and loyalty programs to encourage participation.
  • Collaborated with team members to streamline merchandise restocking, ensuring product availability on sales floor.

Education

Associate of Arts - NURSING

Northern Essex Community College
Haverhill, MA
03-2026

Skills

  • Customer service
  • Cash handling
  • Product knowledge
  • Time management
  • Multitasking and organization
  • Attention to detail
  • Team collaboration
  • Conflict resolution

Languages

English
Professional
Spanish
Professional

Accomplishments

I got a raise for my excellent work and also because I've been a loyal employee for 1 year.

Timeline

Customer Service Cashier

DICK'S HOUSE of Sport
09.2024 - Current

Associate of Arts - NURSING

Northern Essex Community College
Rosanny Guzman