Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROSE HELLWIG

Brighton

Summary

Diligent [Desired Position] with background in managing team schedules, resolving conflicts, and ensuring operational efficiency. Proven ability to streamline processes and improve staff productivity. Demonstrated leadership and communication skills in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Shift Manager

STARBUCKS COFFEE COMPANY
Brighton, MA
01.2026 - Current
  • Led daily operations ensuring exceptional customer service and product quality.
  • Implemented process improvements to enhance workflow efficiency and reduce wait times.
  • Trained and mentored new team members on company standards and best practices.
  • Monitored inventory levels, managing stock replenishment to meet customer demand.

Barista

STARBUCKS COFFEE COMPANY
Brighton, MA
04.2023 - 12.2025
  • Delivered exceptional espresso beverages and specialty drinks to enhance guest experience while maintaining a clean and organized café environment.
  • Delivered exceptional customer service in high-volume environment.
  • Trained new team members on beverage preparation techniques.

Sales Associate

TJ Maxx companies
Brookline
01.2018 - 01.2023
  • Operated the register and maintained the non-apparel department to ensure it was presentable and accessible to customers.

Scenic Artist

Harbor Stage Theatre
Wellfleet, MA
06.2022 - 08.2022
  • Executed scenic painting for two productions, enhancing visual storytelling and audience engagement.

Scenic Artist

Countess Productions LLC
Boston, MA
06.2021 - 08.2021
  • Contributed to arts department efforts for film, Confess Fletch.

Cafe Front Counter

Casual Gourmet
Centerville
01.2017 - 01.2018
  • Operated register, provided customer service, and prepared sandwiches, salads, and drinks.

Education

Bachelors - Theatre Arts

University of Massachusetts Boston
Boston

Skills

  • Time-sensitive roles
  • Retail organization
  • Results-focused discussions
  • Cash handling
  • Decision-making
  • Customer service focus

Timeline

Shift Manager

STARBUCKS COFFEE COMPANY
01.2026 - Current

Barista

STARBUCKS COFFEE COMPANY
04.2023 - 12.2025

Scenic Artist

Harbor Stage Theatre
06.2022 - 08.2022

Scenic Artist

Countess Productions LLC
06.2021 - 08.2021

Sales Associate

TJ Maxx companies
01.2018 - 01.2023

Cafe Front Counter

Casual Gourmet
01.2017 - 01.2018

Bachelors - Theatre Arts

University of Massachusetts Boston
ROSE HELLWIG