Rosemarie Rodriguez Maldonado
New Bedford
Summary
Detail-oriented professional with a background in hospitality, customer service, and manufacturing. Possesses strong communication, organizational, and interpersonal skills, thriving in fast-paced environments. Bilingual in English and Spanish, facilitating effective interaction with diverse clients and candidates. Seeking to leverage relationship-building skills in a Recruiter role to connect qualified candidates with employment opportunities.
Overview
1
1
Language
4
4
years of professional experience
Work History
Packing, Shipping, and Receiving Assembler
SmartPak Equine
Plymouth
08.2020 - 01.2021
- Operate packaging machinery to ensure efficient assembly processes.
- Pack and label products for timely shipment to customers.
- Inspect incoming materials for quality and accuracy before distribution.
- Document inventory levels and report discrepancies to supervisors.
- Maintain clean and organized workspaces for optimal efficiency.
Customer Service Representative
Starwood Hotels & Resorts
Fall River
11.2016 - 08.2018
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved guest complaints by addressing concerns and offering appropriate solutions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted guests with inquiries and provided information about hotel services.
- Handled reservations, modifications, and cancellations using property management systems.
- Processed payments and managed billing inquiries efficiently and accurately.
Education
Job Connection Center
Ponce , PRSkills
- Logistics Coordination
- Attention to Detail
- Customer Service
- Time Management
- Organization
- Problem Solving
- Teamwork
- Bilingual (English & Spanish)
- Microsoft Word
- Microsoft Outlook
- Fast Learner
- Reliability
- Communication
Languages
English
Native/ Bilingual
Timeline
Packing, Shipping, and Receiving Assembler
SmartPak Equine
08.2020 - 01.2021
Customer Service Representative
Starwood Hotels & Resorts
11.2016 - 08.2018
Job Connection Center