Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roy Willis

Plymouth

Summary

Reliable individual seeking a Youth Development Specialist position, dedicated to helping youth and juvenile offenders. Looking to help run successful programs with diverse activities and educational strategies. Committed to keeping programs on track.

Overview

4
4
years of professional experience

Work History

Field Service Technician

DryZone Basement Systems
Bridgewater
01.2024 - 01.2025
  • Install basement waterproofing, crawl space/foundation repair, and products according to quality standards, job specifications, and safety regulations
  • Loading materials, tools, & equipment onto company truck
  • Installed and repaired equipment at customer locations, ensuring operational efficiency.
  • Collaborated with customers to understand service needs and provide tailored solutions.
  • Communicated regularly with management about service issues and customer feedback.
  • Followed safety protocols while performing on-site repairs and installations.
  • Completed all necessary paperwork for service calls in a timely manner.
  • Performed on-site installation, routine maintenance and minor repairs to systems.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Responded promptly to emergency service requests from clients.

Installer

Cape Cod Gutters
Hyannis
01.2021 - 01.2024
  • Operated 16 in Box Truck.
  • Loading materials.
  • Measuring jobs.
  • Installing & Fabricating aluminum gutters and downspouts.
  • Assisted customers in selecting appropriate gutter solutions based on their needs.
  • Maintained good relationships and communicated effectively with all clients.
  • Able to adapt in hard situations or circumstances.

Education

High School Diploma -

Plymouth North High School
Plymouth, MA
01.2018

Skills

  • OSHA certification
  • Ability to follow direction and specific instructions
  • Ability to lift, carry, and operate heavy equipment/machinery
  • Customer relationship management
  • Great attention to detail
  • Ability to learn and accept guidance for growth
  • Adaptability
  • Personal accountability
  • Customer service skills
  • Communication
  • Good attendance

Timeline

Field Service Technician

DryZone Basement Systems
01.2024 - 01.2025

Installer

Cape Cod Gutters
01.2021 - 01.2024

High School Diploma -

Plymouth North High School

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Roy Willis