Roy Willis
Plymouth
Summary
Reliable individual seeking a Youth Development Specialist position, dedicated to helping youth and juvenile offenders. Looking to help run successful programs with diverse activities and educational strategies. Committed to keeping programs on track.
Overview
4
4
years of professional experience
Work History
Field Service Technician
DryZone Basement Systems
Bridgewater
01.2024 - 01.2025
- Install basement waterproofing, crawl space/foundation repair, and products according to quality standards, job specifications, and safety regulations
- Loading materials, tools, & equipment onto company truck
- Installed and repaired equipment at customer locations, ensuring operational efficiency.
- Collaborated with customers to understand service needs and provide tailored solutions.
- Communicated regularly with management about service issues and customer feedback.
- Followed safety protocols while performing on-site repairs and installations.
- Completed all necessary paperwork for service calls in a timely manner.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Responded promptly to emergency service requests from clients.
Installer
Cape Cod Gutters
Hyannis
01.2021 - 01.2024
- Operated 16 in Box Truck.
- Loading materials.
- Measuring jobs.
- Installing & Fabricating aluminum gutters and downspouts.
- Assisted customers in selecting appropriate gutter solutions based on their needs.
- Maintained good relationships and communicated effectively with all clients.
- Able to adapt in hard situations or circumstances.
Education
High School Diploma -
Plymouth North High School
Plymouth, MA01.2018
Skills
- OSHA certification
- Ability to follow direction and specific instructions
- Ability to lift, carry, and operate heavy equipment/machinery
- Customer relationship management
- Great attention to detail
- Ability to learn and accept guidance for growth
- Adaptability
- Personal accountability
- Customer service skills
- Communication
- Good attendance
Timeline
Field Service Technician
DryZone Basement Systems
01.2024 - 01.2025
Installer
Cape Cod Gutters
01.2021 - 01.2024
High School Diploma -
Plymouth North High School
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