Russell Neitlich

• Educated patients and families on available community resources, facilitating access to necessary support services
• Reduced hospital readmission rates through effective case management and patient education on self-care techniques
• Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes
• Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization
• Hi Risk Screening for Elders at Risk in a American College Of Emergency Physicians Accredited Geriatric Emergency Department-Silver Badge

• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information
• Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect
• Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies
• Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs

• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements
• Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times
• Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies
• Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes
• Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes

• Influenced policy decisions at both the organizational level by advocating for improvements in case management practices based on industry trends and emerging evidence
• Coordinated with external agencies, such as insurance providers and regulatory bodies, to ensure smooth operations within the case management department
• Promoted adherence to evidence-based practices by regularly reviewing current literature and integrating best practices into daily operations
• Maintained compliance with regulatory requirements through rigorous quality assurance processes and timely reporting mechanisms

• Facilitated timely release or discharge of children to identified sponsors or authorized custodians.
• Structured standardized case management processes to comply with regulatory agency statutes and standards.
• Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
• Managed and monitored program activities and evaluated quality for improvement recommendations.

• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Defined clear targets and objectives and communicated to other team members.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Set aggressive targets for employees to drive company success and strengthen motivation.

Insurance driven Peer Review Services

RN Quality Assurance

Care Of Cardiac Surgical Patient's

• Established positive relationships with customers and other staff members.
• Responded sensitively and competently to service customers with diverse cultural backgrounds.
• Set and worked towards ambitious goals with staff performance plans and regular check-in meetings.

Start as a Graduate Nurse Until I passed the RN Boards

Worked Oncology and CCU staff Postions

Staff Nurse on acute rehab ventilator floor

Assistant Nurse Manager on a Long term Psychiatric unit for Children