RUTH MARRA

• Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
• Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
• Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
• Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
• Collaborated with cross-functional teams to develop high-quality products that met customer needs.
• Owned and prioritized product backlog.
• Established metrics for success, evaluating product performance to inform future development strategies.
• Facilitated cross-functional team meetings to address bottlenecks, improving overall project communication and execution.

• Spearheaded internal process improvements that led to reduced turnaround times for deliverables without sacrificing quality or customer satisfaction levels.

• Streamlined implementation processes by identifying and resolving bottlenecks, leading to more efficient project timelines.

• Reduced project risks by conducting thorough assessments of potential challenges before beginning implementations, allowing proactive mitigation strategies to be put in place.

• Supported successful system integrations by working closely with technical teams to troubleshoot issues and address client concerns

• Established strong relationships with clients through regular check-ins and progress updates, fostering long-term partnerships.

• Managed the execution of multiple simultaneous implementations, ensuring all projects were delivered on time and within budget. • Served as a trusted advisor to clients during implementations, providing expert guidance and recommendations based on extensive industry experience and knowledge.

• Created customized onboarding materials tailored to each client"s unique needs, facilitating smoother transitions to new systems or processes.

• Collaborated with cross-functional teams to ensure timely delivery of quality solutions for clients. • Developed comprehensive implementation plans for complex projects, ensuring all stakeholders were engaged and informed throughout the process.

• Managed client expectations during implementations by maintaining clear communication about project status and any potential delays.

• Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.

• Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions

• Led a diverse team of professionals in successfully completing complex implementations on time and within budget constraints.

• Implemented continuous improvement initiatives that resulted in increased efficiency across various stages of the implementation process.

• Streamlined implementation processes by identifying inefficiencies and implementing best practices, resulting in reduced project timelines.

• Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.

• Tracked test reports and failures determined by root cause data trends.

• Optimized regression testing efforts through continuous improvement of test cases and methodologies.

• Reviewed, evaluated, and identified requirements for testability.

• Developed detailed product roadmaps, aligning team efforts towards achieving milestone goals and objectives.

• Mentored junior analysts in best practices for efficient data analysis techniques, fostering a culture of continuous learning within the team.

• Championed a data-driven culture within the organization, promoting the use of analytics to guide decision-making and drive business growth.

• Facilitated communication between technical and non-technical processes

• Communicated effectively with team members to deliver updates on project milestones and deadlines.

• Developed product documentation to communicate upcoming features and products to internal teams.

• Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.

• Coordinated project planning and execution with team members and team leads.

• Analyzed competitive landscapes to identify market opportunities, informing strategic business decisions.

• Managed product demonstrations and testimonials for performance evaluation.

• Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.

• Optimized product performance with data-driven analysis and continuous improvement initiatives.