Summary
Overview
Work History
Education
Skills
Timeline
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Tara Mitsiopoulos

Marlborough

Summary

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

I also have Experience in front desk management and providing high-quality customer service. Uses organizational skills to maintain efficient office operations and accurate scheduling. Knowledge of front desk procedures and team collaboration ensures professional and welcoming environment for all guests.

Overview

26
26
years of professional experience

Work History

Lead Front Desk Receptionist

Extended Stay America
11.2022 - Current
  • Maintained accurate records of guest information, reservations, billing details, and special requests to ensure smooth communication between departments.
  • Contributed to successful event planning initiatives by working closely alongside management teams; provided seamless logistics support from pre-event stage through completion.
  • Developed rapport-building techniques that fostered long-term relationships with guests who frequently returned due to personalized experiences provided during their stays at the hotel property.
  • Handled phone calls professionally and courteously while directing them to appropriate departments or personnel as needed.

Vet Technician

Compassion Veterinary Hospital
10.2020 - 10.2022
  • Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
  • Contributed to team collaboration through effective communication and cooperation with colleagues.
  • Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
  • Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.

Store Manager

Racing Mart
02.2014 - 11.2020
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Office Manager

Humbolt
03.1999 - 02.2014
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.

Education

Business

Saint Columbkills
Brighton, MA
06-1992

Skills

  • Workplace safety
  • Data entry proficiency
  • Appointment scheduling
  • Facility management
  • Expense reporting
  • Scheduling
  • Project management
  • Hospitality services
  • File management
  • Oral and writing communication
  • Data entry

Timeline

Lead Front Desk Receptionist

Extended Stay America
11.2022 - Current

Vet Technician

Compassion Veterinary Hospital
10.2020 - 10.2022

Store Manager

Racing Mart
02.2014 - 11.2020

Office Manager

Humbolt
03.1999 - 02.2014

Business

Saint Columbkills

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Tara Mitsiopoulos