Ryan Gallagher
Taunton
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Excels at improving moral. Demonstrated skill at improving store operations, increasing sales and reducing costs. Keen eye for visual merchandising promoting sales growth, customer experience , budgets and goals.
Overview
14
14
years of professional experience
Work History
Store Director
Roche Bros. Supermarkets
Westwood
10.2024 - 02.2025
- Managed high volume stores of over 40 million annually
- Conducted weekly meetings with staff members to ensure that goals were being met
- Implemented strategies to reduce shrinkage losses due to mismanagement of inventory
- Hired, trained, and supervised associates across all departments
- Implemented successful business strategies to elevate merchandising and increase revenue
- Prepared staff work schedules, consistently staying in line with payroll budgets
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Delivered excellent customer service, Resolved customer complaints promptly in accordance with company policy.
- Monitored employee performance and identified performance gaps for corrective action.
- Reviewed financial statements and sales reports to measure productivity
- Managed inventory tracking and physical inventory counts
- Developed and implemented merchandising strategies to increase sales and gross profits.
- Ensured compliance with applicable laws, regulations and food safety standards.
- Trained and supervised merchandising staff, fostering a team-oriented environment focused on performance, moral and development.
- Coordinated special events such as promotions or seasonal displays
- Conducted employee performance reviews and implemented corrective actions
- Handled employee discipline and termination to address company policy infractions
Store Director
Brothers Marketplace
Weston
06.2023 - 10.2024
- Spearheaded cross training efforts which made all department associates in the store interchangeable
- Executed high levels of merchandising in smaller concept store with a focus on quality and support of local vendors
Store Director
Roche Bros. Supermarkets
Acton
04.2022 - 06.2023
Assistant Store Director
Roche Bros Supermarkets
Mansfield
04.2017 - 04.2022
- Worked in multiple locations over the course of 5 years
- Took the lead on food safety and compliance in all stores
- Hiring Manager for staffing of stores with up to 300 associates
- Store openings in Duxbury, Downtown Crossing and Watertown
Grocery Manager
Roche Bros. Supermarkets
Mansfield
01.2011 - 04.2017
Education
Some College (No Degree) - Business
Massasoit Community College
Brockton, MATips Certified
Serve Safe Certified
Allergen Awareness
Skills
- Merchandise planning
- Store operations
- Delegating work
- Customer relations
- Recruiting and hiring
- Team building
- Verbal and written communication
- Payroll management
- Strategic thinker
- Friendly, positive
- Inventory control
- Promotional planning
- Visual displays
- Store maintenance and cleanliness
- UKG, Kronos, Service Channel
- Excel,Microsoft Word, Powerpoint
Timeline
Store Director
Roche Bros. Supermarkets
10.2024 - 02.2025
Store Director
Brothers Marketplace
06.2023 - 10.2024
Store Director
Roche Bros. Supermarkets
04.2022 - 06.2023
Assistant Store Director
Roche Bros Supermarkets
04.2017 - 04.2022
Grocery Manager
Roche Bros. Supermarkets
01.2011 - 04.2017
Some College (No Degree) - Business
Massasoit Community College
Tips Certified
Serve Safe Certified
Allergen Awareness