Ryan Perry
BOSTON
Summary
Dependable and guests focused professional with 10+ years of experience in customer service, appointment scheduling, cash handling, sales and fast paced service environments. Experienced in welcoming guests, answering phones, resolving questions, processing transactions and handling multiple priorities with professionalism. Adaptable, detail oriented and committed to creating a positive guest experience.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Front Desk Receptionist/ Junior Stylist
Nelum Salon
Boston, MA
03.2023 - 01.2026
- Welcomed guests
- Answered phone
- Scheduled, coordinated and confirmed appointments and meetings
- Processed payments and provided clear assistance with questions and concerns
- Maintained accurate information through data entry and appointment records
- Provided a professional and attentive service
- Maintained a clean, organized reception area
- Restocking towels
- Product upselling skills
Self Employed Hairstylist
Self Employed
Boston, MA
09.2019 - 12.2024
- Manage all client facing operations including consultations, scheduling, payments, inventory and client follow-up.
- Clear communication
- Balance business opportunities while maintaining an organized and welcoming environment
- Attention to detail
Fry Cook
Shake Shack
Boston, MA
02.2019 - 01.2020
- Operated fryers and grills to produce high-quality food items consistently
- Cleaned, stocked, and restocked workstations and display cases.
- Communicated closely with servers to fully understand special orders for customers.
Photographer ( Seasonal)
MM
Boston, MA
03.2019 - 09.2019
- Engaged with large groups and diverse guests in high volume environment
- Friendly and professional service
- Mobile transactions/ Cash handling
- Adapt quickly to changing guests needs
- Great time management
- Stand for long periods of time
- Persuasive selling techniques
- Strong communication skills
Cashier/Team Member
Sweet Green
Boston, MA
09.2017 - 06.2018
- Stocked merchandise as required.
- Maintain cleanliness of FOH
- Greets customers, answers menu questions and create , welcoming experience
- Adhere to food safety and storage protocols
- Support coworkers across different stations
- Cash handling/ complete transactions
- Stand for long periods
- Set up/break down front line
- Follow proper knife safety procedures
- Preparing online orders
Camp Counselor
BCYF
Boston, MA
06.2017 - 08.2017
- Great communication with youth
- Engage with kids during indoor and outdoor activities
- Supervise during field trips
- Attendance taking
- Supportive and professional with staff and administrators
- Food prep
- Led groups of children safely through variety of camp activities.
Education
High School Diploma -
Excel High School
South Boston , MA2019
Cosmetology License - Cosmetology And Barbering
Empire Beauty School
Boston, MA2021
Skills
- Greets guests with a friendly and welcoming approach
- Customer service
- Attention to detail
- Quick learner
- Retail sales strategies
- Ability to multitask in a fast paced environment
- Time management
- Listening skills
- Cash handling
- Data entry
- Problem-solving skills
- Team collaboration
- Appointment scheduling
- Health and safety practices
- Verbal and written communication
- Educating clients on products
- Professional attire/appearance
- Inventory
- Oral and writing communication
- Hair styling techniques
- Styling tools
Certification
Barbicide Certification
Timeline
Front Desk Receptionist/ Junior Stylist
Nelum Salon
03.2023 - 01.2026
Self Employed Hairstylist
Self Employed
09.2019 - 12.2024
Photographer ( Seasonal)
MM
03.2019 - 09.2019
Fry Cook
Shake Shack
02.2019 - 01.2020
Cashier/Team Member
Sweet Green
09.2017 - 06.2018
Camp Counselor
BCYF
06.2017 - 08.2017
Cosmetology License - Cosmetology And Barbering
Empire Beauty School
High School Diploma -
Excel High School