Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Ryan Smith

Rutland

Summary

Results-driven Senior Technical Consultant with a strong background in SaaS implementation and systems integration. Experienced in leading end-to-end deployments of cloud-based platforms, aligning technical configurations with client-specific goals. Skilled in scripting, API integrations, and stakeholder communication to ensure seamless onboarding, adoption, and long-term success. Known for delivering scalable, user-centric solutions that enhance operational performance and elevate the customer experience.

Overview

18
18
years of professional experience

Work History

Senior Technical Consultant

Finastra
San Francisco
01.2016 - 05.2025
  • Developed training guides for implementation engineers.
  • Temporary manager for the implementation team when the standing manager was out on leave.
  • Trained engineers and end users on customer environments, VPN login, server parameters, and application servers.
  • Provided integration support for wire and ACH products, integrating connections to mainframe, database, software, networking, and firewalls.
  • Coordinated with vendors and internal customer divisions across VMware, Citrix, and hosted systems.
  • Led technical consultations for banking software implementations and integrations.
  • Analyzed client requirements to customize financial solutions and improve user experience.
  • Collaborated with cross-functional teams to enhance payment processing systems.

Systems Engineer

FIS/Pronet
Sacramento
03.2011 - 01.2016
  • Supported server and desktop hardware/software administration, including DHCP, DNS, Exchange 2010, Active Directory, file permissions, and SAN environments.
  • Supported mobile devices (iPads, iPhones, Android).
  • Configured and deployed print servers, application servers, file servers, and domain controllers.
  • Supported VMWare instances, Citrix user profiles, and application installations/upgrades.
  • Led infrastructure upgrades (OS, Citrix, applications) and implemented large-scale backup/DR structures.
  • Managed OST/PST files for Outlook, designed/implemented OS images for hardware deployment, and trained technicians.
  • Maintained high data integrity and security protocols (SSL, PGP encryption).

Implementations Engineer

Bankserv/Fundtech
San Francisco
04.2007 - 01.2011
  • Supported wire transfer software solutions for banks.
  • Installed applications, deployed patches on Terminal Servers, and scripted code deployments (Batch, XML, Perl, VBScript, SQL).
  • Implemented backup and DR infrastructures.
  • Provided network connectivity support, heavy customer communication, tuning, and system optimization.

Education

MCSE Microsoft - MCSE, MCDBA, OpenStack Training

DeSai
Bloomfield, CT
07-2000

College Accredited Certification - Music Business

The Institute of Audio Research
New York, NY
07-1993

Some College (No Degree) - Music Business

University of New Haven
New Haven, CT

Skills

  • Network integration: LAN/WAN, DHCP, DNS, VPN, firewall
  • Cross-functional collaboration
  • Software integration
  • Vendor coordination
  • Scripting: Batch, XML, Perl, VBScript, SQL, PowerShell
  • Technical consulting
  • Customer requirement analysis
  • User training
  • Problem solving
  • Effective communication
  • Team leadership
  • Enterprise software implementation
  • Technical documentation writing
  • Solution implementation
  • Technical expertise
  • System integration experience
  • Technical leadership

Affiliations

  • Urban gardening
  • Photography
  • Modding

References

References available upon request.

Timeline

Senior Technical Consultant

Finastra
01.2016 - 05.2025

Systems Engineer

FIS/Pronet
03.2011 - 01.2016

Implementations Engineer

Bankserv/Fundtech
04.2007 - 01.2011

MCSE Microsoft - MCSE, MCDBA, OpenStack Training

DeSai

College Accredited Certification - Music Business

The Institute of Audio Research

Some College (No Degree) - Music Business

University of New Haven

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