Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rylan Ricardo

Boston

Summary

Personable and vigilant with strong sense of responsibility and quick decision-making skills. Knowledgeable in general safety protocols and capable of performing first aid and CPR effectively. Committed to ensuring safe and enjoyable environment for all patrons. Lots of experience handling difficult patrons with respect and empathy. Years of fast-paced food service experience.

Overview

2
2
years of professional experience

Work History

Lifeguard

Lake Compounce
05.2025 - 08.2025


  • Enforced facility rules and regulations to maintain a secure environment.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Assisted in emergency response procedures, including first aid and CPR.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Provided customer service to patrons, addressing inquiries and concerns promptly.

Barista Shift Lead

Dunkin' Donuts
06.2023 - 05.2025
  • Supervised daily operations to ensure efficient service and high-quality beverage preparation.
  • Trained new baristas on equipment usage, drink recipes, and customer service protocols.
  • Managed inventory levels, ensuring adequate stock of supplies for smooth workflow.
  • Developed and implemented strategies to enhance customer satisfaction and engagement.
  • Resolved customer complaints effectively, maintaining positive brand reputation.
  • Monitored cleanliness and organization of work areas to comply with health standards.

Education

Master of Science - Civil And Environmental Engineering

Wentworth Institute of Technology
Boston, MA
08-2028

High School Diploma -

Terryville High School
Terryville
06-2024

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership qualities
  • Patience and empathy
  • Public safety knowledge
  • Cleanliness standards
  • Cash handling proficiency
  • Barista training
  • Task delegation

Timeline

Lifeguard

Lake Compounce
05.2025 - 08.2025

Barista Shift Lead

Dunkin' Donuts
06.2023 - 05.2025

Master of Science - Civil And Environmental Engineering

Wentworth Institute of Technology

High School Diploma -

Terryville High School
Rylan Ricardo