SABRINA CASIMIR
Brockton
Summary
Personable and detail-focused individual with a strong foundation in managing administrative tasks and coordinating team efforts. Familiar with healthcare systems management and proficient in using practice management software and handling patient records. Capable of optimizing operations and enhancing patient care efficiency.
Transitioning from a role within a healthcare practice environment, bringing a strong background in managing operations and team coordination. Skilled in streamlining processes and ensuring smooth administrative functions, and seeking to apply these transferable skills in a new and challenging field.
Overview
3
3
years of professional experience
Work History
Practice Administrator II
Mass General
10.2025 - Current
- Managed daily operations for clinical staff, ensuring efficient workflow and optimal patient care.
- Coordinated scheduling for appointments and resources, enhancing operational efficiency and patient satisfaction.
- Implemented electronic health record systems to streamline documentation and improve data accuracy.
- Developed training programs for new hires, fostering skill development and team integration.
- Improved patient wait times by streamlining check-in processes and optimizing appointment scheduling procedures.
- Coordinated facility maintenance to ensure a clean, comfortable environment for patients and staff members alike.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
Practice Assistant II
Mass General Urogynecology
Waltham, Ma
09.2024 - 10.2025
- Managed patient scheduling to optimize clinic workflow and reduce wait times.
- Assisted in preparing patient charts and documentation for urogynaeological procedures.
- Coordinated communication between patients and medical staff to enhance care delivery.
- Implemented electronic health record updates, ensuring accuracy and compliance with regulations.
- Enhanced patient experiences by effectively managing administrative tasks and supporting medical staff in daily operations.
- Maintained accurate medical records, contributing to efficient healthcare processes and better patient outcomes.
- Streamlined appointment scheduling for increased patient satisfaction and improved time management.
- Contributed to practice growth by providing excellent customer service, resulting in numerous positive reviews and referrals from satisfied patients.
- Implemented new electronic health record system, improving data accuracy while reducing administrative workload for clinicians.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
Practice Assistant II
Mass Brigham Family Care Associates
Brookline, Ma
08.2023 - 09.2024
- Developed streamlined office procedures to improve overall operational efficiency within the practice.
- Supported billing processes by verifying insurance information and processing claims efficiently.
- Monitored inventory of medical supplies, ensuring timely reordering to avoid shortages during procedures.
- Mentored incoming practice assistants on best practices for various operational aspects within the facility.
- Implemented patient satisfaction surveys, gathering valuable feedback to guide continuous improvement efforts and enhance the overall quality of care provided.
- Educated patients on preventive care measures as well as post-treatment home care instructions for optimal recovery outcomes.
- Ensured confidentiality of patient information by adhering to HIPAA regulations and implementing secure data practices.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Revised and finalized letters, briefs, and memos.
- Maintained accurate medical records, contributing to efficient healthcare processes and better patient outcomes.
- Contributed to practice growth by providing excellent customer service, resulting in numerous positive reviews and referrals from satisfied patients.
- Implemented new electronic health record system, improving data accuracy while reducing administrative workload for clinicians.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
Education
Bachelor of Science - Healthcare Administration
Cambridge College
06.2025
Associate of Science - General Studies
Keiser University
Fort Lauderdale, FL02-2023
Skills
- HIPAA compliance
- Operations management
- Scheduling coordination
- Patient relations
- Strategic planning
- Workflow management
- Continuous improvement
Affiliations
- Nationals Honors Society and Leadership (Cambridge College)
- Brigham Way (Brigham and Women’s Hospital)
Timeline
Practice Administrator II
Mass General
10.2025 - Current
Practice Assistant II
Mass General Urogynecology
09.2024 - 10.2025
Practice Assistant II
Mass Brigham Family Care Associates
08.2023 - 09.2024
Bachelor of Science - Healthcare Administration
Cambridge College
Associate of Science - General Studies
Keiser University