Hi, I’m
Sabryna Acevedo
Lowell
Summary
Dynamic leader with a proven track record at Forever21, enhancing sales by 23% through strategic decision-making and effective team training. Excelled in metrics analysis and interpersonal relationship development, fostering a high-performance culture. Skilled in financial budgeting and performance analytics, consistently exceeding targets while maintaining a focus on long-term growth.
Overview
12
years of professional experience
Work History
Forever21
General Brand Manager
03.2020 - Current
Job overview
- Managed a team of 6 managers and 50 associates to increase sales by 23% within the first 3 months in position. We maintained top ADS and UPT in the district 2020-2024
- Recruited,hired and trained 4 Ft managers and 2 PT supervisors and developed them into strong leaders that are proficient in business acumen, the LOD program and the process of hiring and training sales associates.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Ulta Beauty Inc.
Retail Operations Manager
07.2019 - 03.2020
Job overview
- Determined layout of store merchandise for visual appeal to consumers.
- Improved customer satisfaction ratings with attentive service, prompt issue resolution, and proactive relationship building efforts.
- Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
- Oversaw all aspects of store operations, ensuring consistent compliance with company policies and industry regulations.
Victoria's Secret & PINK
Visual Merchandising Manager/Store Manager
09.2015 - 07.2019
Job overview
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
- Conducted regular assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility.
- Communicated visual merchandising information and standards via in-store training and regular meetings.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Francesca's Collections
Area Sales Manager
08.2013 - 09.2015
Job overview
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
Education
Nashua High School SouthNashua
High School Diploma
06-2002
Skills
- Team Training
- Metrics Analysis
- Cost Management
- Loyalty Program Development
- Performance Analytics Reporting
- Cost Management Skills
- Interpersonal Relationship Development
- Financial Budgeting
- Financial Performance Management
- Long-Term Strategic Planning
- Team Recruitment
- Objective-Driven Analysis
- Employee Training
- Strategic Decision-Making
Accomplishments
- Identified and resolved allocation issues which led to increased sales.
- Collaborated with the HR team in the development of a training program for all store level positions
- Earned 27/60 certificates of excellence for exceeding both LY and Sales goals.
- Held the #1 position for ADS and UPT and #2 in volume in the district 2020-2024
- Awarded top contributer award in for. Raising the most donations for the Boys and Girls club the summer of 2021
Timeline
General Brand Manager
Forever21
03.2020 - Current
Retail Operations Manager
Ulta Beauty Inc.
07.2019 - 03.2020
Visual Merchandising Manager/Store Manager
Victoria's Secret & PINK
09.2015 - 07.2019
Area Sales Manager
Francesca's Collections
08.2013 - 09.2015
Nashua High School South
High School Diploma
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