Sachiann Parara-Biggs
Boston
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Lead Sales Associate
Old Navy
09.2020 - 08.2023
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Trained new employees on customer service, money handling and organizing strategies.
General Merchandiser
Target
10.2022 - 01.2023
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
Education
Bachelor of Arts - Major Criminal Justice/ Minor Legal Studies
University of Massachusetts - Dartmouth
North Dartmouth, MA05.2026
High School Diploma -
University of Massachusetts - Dartmouth
North Dartmouth, MA06.2021
Skills
- Customer Service
- Retail Store Operations
- Cash Handling
- Team Leadership
- Staff Training and Development
- Customer Needs Assessment
- Relationship Building
- Customer Relationships
- Goal Setting and Prioritization
- Critical Thinking
- Organization and Categorization
- Teamwork and Collaboration
Timeline
General Merchandiser
Target
10.2022 - 01.2023
Lead Sales Associate
Old Navy
09.2020 - 08.2023
Bachelor of Arts - Major Criminal Justice/ Minor Legal Studies
University of Massachusetts - Dartmouth
High School Diploma -
University of Massachusetts - Dartmouth
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