Summary
Work History
Education
Skills
Languages
Timeline
Generic

Sahamanda Peña

Lawrence

Summary

Detail-oriented professional with strong organizational skills. Experienced in efficient office management and effective customer issue resolution. Committed to enhancing operational efficiency and providing excellent service.

Work History

Secretary's Assistant

Choice Motor Group, INC
Lawrence
03.2025 - Current
  • Organized office files and maintained document management systems efficiently.
  • Maintained inventory of office supplies and placed orders as needed.
  • Handled incoming calls and directed them to appropriate personnel promptly.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Drove customer feedback to deliver information to management for corrective action.

Education

Graduated - Bussiness Administration

UCATECI
Dominican Republic
08-2021

Skills

  • Office organization
  • Inventory control
  • Call handling
  • Data entry
  • Team collaboration
  • Communication skills
  • Attention to detail
  • Problem solving
  • Customer resolution
  • Conflict resolution
  • Document management

Languages

Spanish
Professional
English
Elementary

Timeline

Secretary's Assistant

Choice Motor Group, INC
03.2025 - Current

Graduated - Bussiness Administration

UCATECI
Sahamanda Peña