Said Elmeskine
Assistant Outlet Manager
Sale
Summary
Skilled hospitality professional with a focus on hotel and restaurant management, emphasizing bar and restaurant operations. Demonstrated ability in staff leadership, cocktail innovation, and customer loyalty strategies. Experience encompasses significant roles such as Head Waiter, Maître d’Hôtel, and Bar Manager at elite locations including Fairmont Hotel and Four Seasons.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
F&B Supervisor
Four Seasons Kasr AlBahr
08.2024 - Current
- Team Coordination: Supervised staff to ensure efficient service and standards compliance.
- Staff Development: Trained, mentored, and monitored team performance.
- Guest Relations: Handled concerns promptly and ensured a welcoming atmosphere.
- Operations: Assisted with scheduling and daily dining room management.
- Quality Control: Oversaw service flow to maintain consistency and attention to detail.
F&B Supervisor-Task Force
Fairmont Tazi Palace Tanger
06.2024 - 08.2024
- Team Leadership: Coordinated staff for smooth service operations.
- Training & Mentorship: Guided and trained team members.
- Service Excellence: Ensured quality guest experiences and resolved issues.
- Scheduling: Assisted in staff scheduling for smooth workflow.
- Operations: Supported management in standards and daily challenges.
Head Waiter in Charge of the Bar
Fairmont Bab AlBahr Rabat
06.2023 - 06.2024
- Professionalism: Strong work ethic, punctual, and leads by example.
- Beverage Expertise: Skilled in wine, spirits, and personalized recommendations.
- Guest Relations: Builds rapport and ensures guest satisfaction.
- Leadership: Supervises and motivates teams for efficient service.
- Mixology: Creates diverse cocktails with precision and creativity.
- Responsible Service: Ensures compliance with alcohol regulations.
Head Barman
Vinart Restaurant
03.2022 - 05.2023
- Leadership & Team Management: Supervised staff and fostered a positive work environment.
- Inventory Control: Maintained stock levels and minimized waste.
- Menu Development: Created innovative drink menus and pairings.
- Marketing & Presentation: Supported branding and ensured appealing presentations.
Floor Responsable
La Signature
03.2021 - 04.2022
- Team Leadership: Supervised dining staff for smooth service.
- Guest Experience: Managed reservations and personalized service.
- Operations: Coordinated with kitchen and bar for timely delivery.
- Staff Training: Trained and supervised staff.
- Problem Solving: Resolved guest concerns effectively.
- Quality Assurance: Ensured hygiene and service standards.
- Event Coordination: Assisted with special events.
F&B Supervisor
Sacaleta
08.2019 - 01.2021
- Guest Experience: Deliver exceptional service to ensure guest satisfaction.
- Quality Control: Maintain high presentation and service standards.
- Menu Expertise: Guide staff and guests on menu items and specials.
- Compliance: Follow health, safety, and restaurant policies.
- Communication: Coordinate kitchen and service staff for seamless operations.
- Team Leadership: Supervise and lead staff, providing training, scheduling, and performance evaluation to maintain service standards.
Head Barman
Sacaleta
06.2016 - 08.2019
- Beverage Preparation: Ensured quality and consistency in all drinks.
- Team Supervision: Managed, trained, and scheduled bar staff.
- Inventory Management: Controlled stock and minimized waste.
- Menu Development: Designed innovative beverage menus and signature cocktails.
- Customer Service: Delivered personalized guest experiences and handled special requests.
Education
Professional Licensee - Marketing and Sales
ENCG Kenitra
01.2019
Specialized Technician - Hotel Management
ISTA Sale Hey Salam
01.2016
Modern Letter Baccalaureate - undefined
Jaber Ibn Hayyan High School
01.2013
Skills
Native Arabic speaker
Bilingual communication
Clear verbal skills
Client assistance proficiency
Operational leadership
Client partnerships
Revenue generation
Event administration
Effective communication
Team coordination
Legal compliance
Solution-oriented mindset
Plating techniques
OTHER ROLES EXPERIENCES
- Headwaiter 'SHOKOLDUNGE'
- Head waiter 'Sushi Arij'
- Event entrepreneur
Certification
Turning Service into Emotion
Timeline
Employee of the Month: Foursea kasr albahr rabat
09-2025
Food and Bevolution
02-2025
F&B Supervisor
Four Seasons Kasr AlBahr
08.2024 - Current
F&B Supervisor-Task Force
Fairmont Tazi Palace Tanger
06.2024 - 08.2024
Turning Service into Emotion
09-2023
Head Waiter in Charge of the Bar
Fairmont Bab AlBahr Rabat
06.2023 - 06.2024
Head Barman
Vinart Restaurant
03.2022 - 05.2023
Floor Responsable
La Signature
03.2021 - 04.2022
F&B Supervisor
Sacaleta
08.2019 - 01.2021
Head Barman
Sacaleta
06.2016 - 08.2019
Professional Licensee - Marketing and Sales
ENCG Kenitra
Specialized Technician - Hotel Management
ISTA Sale Hey Salam
Modern Letter Baccalaureate - undefined
Jaber Ibn Hayyan High School