Sairy Salic Ramirez
Brighton
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Orthodontic Assistant
Boston Embrace Orthodontics
10.2024 - Current
- Prepared patient for orthodontist and performed simple tasks such as tightening braces.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Set appointments and made follow-up calls.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Barista
Starbuck Coffee
04.2024 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Member Service Representative
Digital Federal Credit Union
11.2023 - 04.2024
- Greeted customers in a friendly and professional manner.
- Provided guidance to members on how best to use products or services offered by the organization.
- Verified identity information on new accounts using established procedures.
- Processed loan applications and documented loan decisions according to policy requirements.
- Assisted with the opening of new accounts and processed account maintenance requests.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
Teller
Digital Federal Credit Union
07.2022 - 11.2023
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Provided exceptional customer service while accurately processing routine transactions.
- Answered customer inquiries regarding bank products and services.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Processed wire transfers for customers both domestically and internationally.
- Verified customers' identification to ensure compliance with laws and regulations.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
Education
Dental Assisting
Bunker Hill Community College
High School Diploma -
Brighton High School
Brighton, MA07-2020
Skills
- Beverage Preparation
- Exceptional customer service
- Cash Register Operation
- Spanish speaking
- Friendly
- Banking
- Customer Service
- Orthodontic bracket placement
- Instrument sterilization
- X-ray processing
- Certified in CPR/AED
Languages
English
Professional
Spanish
Native/ Bilingual
Education and Training
true,other,other
Timeline
Orthodontic Assistant
Boston Embrace Orthodontics
10.2024 - Current
Barista
Starbuck Coffee
04.2024 - Current
Member Service Representative
Digital Federal Credit Union
11.2023 - 04.2024
Teller
Digital Federal Credit Union
07.2022 - 11.2023
High School Diploma -
Brighton High School
Dental Assisting
Bunker Hill Community College
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