Saje Gomes
Marion
Overview
11
11
years of professional experience
Work History
Lead Recovery Specialist
High Point Treatment Center
10.2020 - Current
- Admit patients to there assigned unit
- Do med pass (give patients meds when there scheduled)
- Work with patients that have a mental illness
- Help patients determine a recovery plan
- Help patients make life goals and achieve them (or at best make progress)
- Provide long-term support
- De-escalate problems
- Acted as a resource for other team members by sharing best practices, offering guidance on challenging cases, and providing support when needed.
- Compliance with Federal Regulations regarding 42 CFR Part 2; Confidentiality of Substance Use Disorder and HIPAA Regulations
- Attends and participates in charge of shift report with nursing staff at beginning and end of each shift
- Reviews and adheres to posted shift assignment at the start of shift
- Reports off to nurse when leaving the unit for any reason
- Observation and accounting of al patient at all times to ensure safety, entering findings of patient status into the EHR at a minimum of hourly
- Observation and reporting to the nurse signs of withdrawal and/or medical and behavioral changes
- Monitor the milieu including bathrooms and group room for safe, clean and therapeutic environment at hourly and/or as needed
- Monitor supplies necessary for showering and personal care to maintain individual hygiene/safety
- Utilize Walkie-Talkies as campus responders and perform radio checks hurly when escorting patient off the unit
- Understanding of emergency procedures and codes
- Maintain therapeutic boundaries by setting limits and enforcing rules in a respectful manner
- Remain calm in crisis
- Process new patient admission including the new EHR process, an inventory and documentation of clothing, electronic and valuables
- Escorting patients to meal, groups, medical appointments within the facility and outdoor break
- Assisting with discharges and escorting patients off the unit
- Facilitate assigned groups
- Work with the team to ensure consistent care
- Perform room searches and bag searches when directed
- Be familiar with and adhere to the rights of patients as defined by DPH Patient Rights Standards (105 CMR 164.079)
- Ensure the unit is neat and clean, performing end of shift duties to maintain a therapeutic environment for patients and staff
- Restock supplies as needed
- Print daily census in preparation got next shift
- Attend Supervision with assigned supervisor twice monthly and/or as needed based on status or concerns
- Attend mandatory meetings
- Perform any other duties as assigned by Recovery Specialist Supervisor, Nursing Staff, Nurse Manager, Program/Site Director
Server
Salerno's Catering
01.2019 - Current
- Decorated the hall based on the event
- Served food
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender, Server
Clambakes Etc.
01.2021 - 01.2022
- Bartender
- Serve food
- Set up for the event
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Lead Teacher
Best Friends Learning Center
01.2016 - 01.2021
- Made up the curriculum
- Got children ready for each meal (breakfast, lunch and snack time)
- Had to make a schedule for activities and groups to be planned out for the day
- Worked with toddlers, preschool, and school age
- Helped out in infant room when needed
- Gave out report cards each semester
- Always made sure the parents were pleased
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
Server
Ella's Restaurant
01.2015 - 01.2016
- Served food
- Made sure customers were satisfied
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Redemption
Brownes
01.2014 - 01.2016
- Counted and organized different brands of bottles and cans
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cook
Five Guys
01.2014 - 01.2015
- Cooked food thoroughly until it reached a certain temperature
- Restocked kitchen and deep cleaned at the end of the night
- Made sure customers were satisfied
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
Education
BLS Certification
11-2023
Bartender Certification
01-2021
Narcan Trained
10-2020
Medication Certified
10-2020
Fisher College - Child Development
Dartmouth
01.2017
High School - Diploma
Wareham
01.2016
Skills
- Problem Solving Skills
- Advanced Customer Service Skills
- Leadership Skills
- Flexibility
- Time Management
- Handling Pressure
- Organizational Skills
- De-escalation skills
- Relapse prevention
- Mental health support
- Intervention planning
- Crisis management
- Individual counseling
- Case coordination
- Patience and persistence
- Proficiency in [software]
- Reliability
- Team collaboration
- Negotiation and resolution
- Work Planning and Prioritization
- Client relationship management
- Medication organization
- Lifestyle support
- Empathy and patience
- Boundary setting
- Knows how to handle patients with disabilities mentally and physically
Languages
English
Timeline
Bartender, Server
Clambakes Etc.
01.2021 - 01.2022
Lead Recovery Specialist
High Point Treatment Center
10.2020 - Current
Server
Salerno's Catering
01.2019 - Current
Lead Teacher
Best Friends Learning Center
01.2016 - 01.2021
Server
Ella's Restaurant
01.2015 - 01.2016
Redemption
Brownes
01.2014 - 01.2016
Cook
Five Guys
01.2014 - 01.2015
BLS Certification
Bartender Certification
Narcan Trained
Medication Certified
Fisher College - Child Development
Dartmouth
High School - Diploma
Wareham
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