Salim Al Riyami

• Implemented, tested, validated and maintained networking services according to solution designs.
• Conducted regular network performance tests and monitoring to ensure high availability and reliability.
• Developed and maintained comprehensive documentation of network configurations, setups, and procedures for future reference.
• Provided technical support to users experiencing difficulties with their networks.
• Performed preventive maintenance of networking hardware and related software.
• Replaced faulty or damaged network hardware components to improve performance.
• Created documentation detailing all aspects of the network infrastructure and its configuration.
• Worked effectively in team environments to make the workplace more productive.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Installed, configured, and maintained customer telephone systems.
• Troubleshot customer network issues related to telephony equipment.
• Provided technical support for customers having problems with their telephone systems.
• Rig up

• Trained new employees on company process, systems, policies and regulation.
• Ensured project stayed on track to meet targets by closely monitoring operations and managing change.
• Approval of contract variations on agreed SLA with SMEs.
• User database administrator OBB online system.
• SMEs coaching.
• Kept accurate records of workplace procedures for future analysis.
• ICT asset & spare parts management inventory.
• Task & target assignment to SMEs.
• Invoicing of SMEs task accomplishment.

- HSE section

• Back officer support.
• Recommended methods to reduce ongoing hazard with improvement method, process and materials.

• Classified new documents using correct systems and codes.
• Compiled and prepared documentation and required notices within tight timeframes to meet specific needs.
• Scanned or manually entered paper documents into electronic files, meticulously checking for inaccuracies and locating missing information.
• Researched issues or records for staff and prepared summary reports.
• Copied, scanned and printed files for Air Craft needs.
• Air Craft Indicate data Analysis - Analyze of Moments Structures ( AMOS ) DB.
• Air Craft Departure / Arrival scheduling.
• Daily / weekly / monthly Air Craft KPI Reports.
• Air Craft Asset & Spare part management - inventory.