Experienced and dynamic Bar Manager/Mixologist known for managing successful cocktail bars. Skilled in staff management, menu development, inventory control, and cost reduction. Recognized for creating a vibrant atmosphere that attracts customers and boosts sales. Proficient in managing all bar operations, ensuring customer satisfaction, and professionally resolving customer complaints. Skilled at training and developing staff, implementing marketing strategies, and maintaining compliance with all relevant regulations and guidelines.
- Developed a cohesive house cocktails menu, ensuring a competitive edge for my client over their competition.
- Trained the bartending team (bartending basics, classic cocktails, industry vocabulary, specialty cocktails, mise en place...)
- Delivered a clear operational road map in order to guide management in assuring the continuity and preservation of quality within the beverage program (including but not limited to technical sheets, inventory tracking/ order fulfillment document templates, team schedule templates...).
- Provided the adequate product (glassware, bar equipment, bar station, liquor, ingredients...) referencing for my clients and connected them with different distributors.
-Developed a a cohesive specialty cocktail menu, ensuring a competitive edge for my client over their competition.
- Trained the bartending team (bartending basics, classic cocktails, industry vocabulary, specialty cocktails, mise en place...)
- Delivered a clear operational road map in order to guide management in assuring the continuity and preservation of quality within the beverage program (including but not limited to technical sheets, inventory tracking/ order fulfillment document templates, team schedule templates...).
- Provided the adequate product (glassware, bar equipment, bar station, liquor, ingredients...) referencing for my clients and connected them with different distributors.
- Managed budgets, forecasts, and financial reporting to ensure optimal resource allocation while maintaining fiscal responsibility.
- Hired and trained all the bartenders/ mixologists working for the company (14 profiles over the span of 1 year)
- Provided continuity in training for our staff, ensuring high quality and homogonous products across all the bars that MM manages across Morocco.
- Centralized production in a single location (the lab), thus providing all the mise en place in every one of the 7 points of sale.
- Managed a team of 10 bartenders and 4 back bars (spread out between Marrakesh, Casablanca, Essaouira and Taghazout bay).
- Developed 4 cocktail menus in collaboration of the company's founder.
-helped acquire new markets.
- Lead events, workshops and presentations while representing the brand.
- Created systems and processes by which the company operated (orders, inventory tracking, staff compensations and bonuses, logistics, operations...).
- Administed purchasing and receiving procedures.
- Lead the bar team.
- Ensured quality through mise en place and service standards.
- Lead Busy shifts as a bartender.
- Tracked inventory and was responsible for product loss management.
- Administed purchasing and receiving procedures.
- Lead the bar team.
- Ensured quality through mise en place and service standards.
- Lead Busy shifts as a bartender.
- Tracked inventory and was responsible for product loss management.
Absolut akademy
Absolut akademy
European Bartending school- online certificate