Saloua OUSLIMANE
Sale
Summary
Dedicated and customer-oriented professional with experience in hospitality industry.
Ability to provide exceptional service and create a welcoming environment for clients.
Overview
2
2
years of professional experience
Work History
Sale Representatives
Boutique Marwa
Salè
07.2022 - 08.2024
- Manage customer inquiries and complaints, providing prompt and reflective resolutions
- Developed and maintained strong relationships with clients, contributing to repeat business.
- Active listening and showing a genuine care for clients, making them feel heard and valued.
- Flexible and able to recognise and manage customers’ need a to meet their expectations.
Online Moderator
Club House Application
Intermational
03.2023 - Current
- Educated new users about community expectations, helping them to improve their English and communication skills.
- The ability to adapt and shift conversation seamlessly whenever the discussion goes off
- Staying calm under pressure and managing the situation and discussions effectively.
- Creating an approach to maintain engaging conversations with the speakers and new users.
Education
Second Year Of University - Economics
Fsjes University
Sale High School Diploma - Biology
El Dora
Salé, Morocco07.2022
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Team player with leadership capabilities
- Proficient in conflict resolution
- Decision-making
Languages
- Arabic: Mother tongue
- English : Advanced
- French : Good
Timeline
Online Moderator
Club House Application
03.2023 - Current
Sale Representatives
Boutique Marwa
07.2022 - 08.2024
Second Year Of University - Economics
Fsjes University
High School Diploma - Biology
El Dora