SAMPSON GYEBI
Worcester
Summary
Experienced with substance abuse case management, specializing in client assessment and treatment planning. Utilizes effective communication and problem-solving skills to support recovery. Track record of building trustful client relationships and coordinating care among multiple service providers.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Community Resource For Justice (CRJ)
05.2024 - 10.2024
- Responsible for supervision, general maintenance of residence, individuals, and staff of program
- Coordinate and supervise daily residential and program activities including the supervision of staff
- Ensuring appointments are uploaded onto icentrix and closed down ect
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Mental Health Counselor
Worcester Recovery Center And Hospital
01.2023 - 08.2023
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
- Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
- Implemented self-care practices for personal wellbeing and modeled healthy coping strategies for clients to emulate in their own lives.
- Developed individualized goal-setting tools to empower patients in taking ownership of their progress towards improved mental health.
Direct Patient Care
Advocates
03.2019 - 06.2021
- Company Overview: Lexington-MA
- Had hands on, face to face contact with patients for the purpose of their diagnosis, treatment and monitoring
- Performing personal hygiene care, preparing meals and assisting clients with eating and drinking
- Acquired experience helping clients with long term chronic illness and long-term disabilities
- Communicated directly with client's family keeping them up to date on health and day to day living
- Supported nursing staff with direct patient care tasks when necessary, contributing to a more efficient workflow.
- Managed time efficiently while balancing multiple responsibilities including administrative tasks, direct patient care, and professional development activities.
Direct Care Staff
North American Family Institute (NAFI)
08.2018 - 02.2019
- Assist and facilitate activities of daily living such as taking clients into society such as the Library, Restaurants, sporting activities ect
- Redirect clients ages 13-18 during mental health crisis and breakdowns
- Organize daily activities
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Education
Certificate - Project Management
Scrum Master (PSM1)
Scrum.org09-2024
Bachelor of Arts - Business, Psychology
University of Massachusetts Lowell
Lowell, MA05.2018
Skills
- Communication
- Teamwork
- Time Management
- Critical Thinking
- Team leadership
- Decision-making
- Customer service
- Money handling
- Stress Management
- Microsoft Office
- Staff supervision
Certification
- Certified ScrumMaster (CSM) - Scrum Alliance.
- CPR/AED Certification
- Certified Personal/Fitness Trainer (ASFA)
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Community Resource For Justice (CRJ)
05.2024 - 10.2024
Mental Health Counselor
Worcester Recovery Center And Hospital
01.2023 - 08.2023
Direct Patient Care
Advocates
03.2019 - 06.2021
Direct Care Staff
North American Family Institute (NAFI)
08.2018 - 02.2019
Certificate - Project Management
Scrum Master (PSM1)
Bachelor of Arts - Business, Psychology
University of Massachusetts Lowell
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