Samantha Bickford
Attleboro
Summary
Proven in delivering exceptional customer service and handling cash with precision at Dick's Sporting Goods, Inc. Adept at multitasking and teamwork, showcased by seamlessly managing high-pressure situations at Izumi's Restaurant. Demonstrates strong adaptability and goal orientation, enhancing dining experiences and operational efficiency.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
Work History
Cashier/Sales Floor Associate
Dick's Sporting Goods, Inc
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restaurant Hostess
Izumi's Restaurant
10.2021 - 03.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Restaurant Busser
Frontera Grill
04.2021 - 10.2021
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
Education
High School Diploma -
Attleboro High School
Attleboro, MA06-2023
Skills
- Customer service
- Goal oriented
- Strong multitasking
- Excellent teamwork
- Adaptable to change
- Scheduling
- Cash handling
Timeline
Cashier/Sales Floor Associate
Dick's Sporting Goods, Inc
03.2022 - Current
Restaurant Hostess
Izumi's Restaurant
10.2021 - 03.2022
Restaurant Busser
Frontera Grill
04.2021 - 10.2021
High School Diploma -
Attleboro High School
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