SAMANTHA CALAPAI
Brockton
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in client interactions, interprofessional communication, calendar management, data entry, and database administration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Foxboro Sports Center
Foxborough, MA
05.2025 - Current
- Managed front desk operations, ensuring efficient guest check-in and communication.
- Coordinated scheduling for sports facilities, optimizing usage and availability for clients.
- Assisted with customer inquiries, providing information on services and events.
Customer service
Marylou’s Coffee
01.2022 - Current
- Prepare a wide variety of beverages with attention to detail and customers personal preferences
- Efficiently manage financial transactions
- Ensuring accuracy in cash handling
- Oversee closing procedures
Child watching
01.2019 - Current
- Experience in ages 1-12
- Provide 1-on-1 care for children with a range of special needs, including autism spectrum disorders, ADHD, and Down Syndrome
- Demonstrated responsibility and trustworthiness with ensuring the safety and well-being of children
Education
High School -
Brockton High School
01-2024
Bachelor of Science - Nursing
University of Maine
Orono, ME05-2028
Skills
- Strong organizational and time-management skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets
- Customer and client relations
- Technical and Administrative skills
Certification
- Certified Nursing Assistant
- Home Health Aide
- OSHA
- CPR & AED
- First Aid
- Alzheimer’s/Dementia Training
Timeline
Receptionist
Foxboro Sports Center
05.2025 - Current
Customer service
Marylou’s Coffee
01.2022 - Current
Child watching
01.2019 - Current
High School -
Brockton High School
Bachelor of Science - Nursing
University of Maine