SAMANTHA CAMPBELL
Hull
Summary
My objective is to be productively engaged in an organization where my communication and people skills can be effectively utilized to enable the organization in accomplishing it's goals, while ensuring my professional growth and development.
I have great communication skills also eager to learn new skills while thriving in a fine dining atmosphere.
Overview
9
9
years of professional experience
Work History
Housekeeper
Nantasket Beach Resort
2026.05 - Current
- Maintained cleanliness and organization in guest rooms and public areas to enhance guest satisfaction.
- Inspected and restocked cleaning supplies, ensuring availability for daily operations.
- Trained new staff on proper cleaning procedures and safety protocols to uphold standards.
- Implemented efficient cleaning schedules, reducing turnaround time between guest stays.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
SERVER
Legend's Golf and Country Club
2025.10 - 2026.05
- Greet members and guests in a timely fashion
- Offer menus and provide suggestions when requested
- Take orders and relay to kitchen in an accurate manner
- Ensure order accuracy before delivery to the customer
- Deliver orders and ask for feedback during and after meals
- Set dining room according to the floor plan to ensure a proper dining experience
- Complete all side duties, ex: polishing silver ware, restocking all side stations, etc.
HOSTESS
Shore Lodge
2025.05 - 2025.10
- Greet and seat members and guests upon arrival
- Manage reservations
- Coordinate floor plans with reservations
- Support room service and to-go orders with accuracy in a high-end hospitality environment
- Deliver orders and ask for feedback during and after meals
SERVER/HOSTESS
Legend's Golf and Country Club
2024.10 - 2025.05
- Greet members and guests in a timely fashion
- Offer menus and provide suggestions when requested
- Take orders and relay to kitchen in an accurate manner
- Ensure order accuracy before delivery to the customer
- Deliver orders and ask for feedback during and after meals
- Set dining room according to the floor plan to ensure a proper dining experience
- Complete all side duties, ex: polishing silver ware, restocking all side stations, etc.
Server
Hotel Riu Reggae
2019.01 - 2021.01
- Delivered exceptional customer service in high-volume dining environment.
- Coordinated with kitchen staff to ensure timely meal preparation and delivery.
- Managed guest inquiries and resolved complaints to enhance dining experience.
- Maintained cleanliness and organization of dining areas for optimal guest satisfaction.
- Collaborated with management to streamline service processes and improve efficiency.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Grand Palladium Resort
2017.01 - 2019.01
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Contributed to inventory management by monitoring stock levels.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Streamlined order-taking process to minimize wait times for diners.
Education
National Vocational Qualification of Jamaica ( NVQ-J) - Level 2
F&B Restaurant Service (Hosting)
KENIEL WORTH ACADEMEY -
GREEN ISLAND HIGH SCHOOL -
Skills
- Great communication skills
- Eager to learn new skills
- Thrives in fine dining atmosphere
- Teamwork
- Customer service
- Health and safety compliance
- Deep cleaning expertise
References
Upon Request
Timeline
Housekeeper
Nantasket Beach Resort
2026.05 - Current
SERVER
Legend's Golf and Country Club
2025.10 - 2026.05
HOSTESS
Shore Lodge
2025.05 - 2025.10
SERVER/HOSTESS
Legend's Golf and Country Club
2024.10 - 2025.05
Server
Hotel Riu Reggae
2019.01 - 2021.01
Server
Grand Palladium Resort
2017.01 - 2019.01
KENIEL WORTH ACADEMEY -
GREEN ISLAND HIGH SCHOOL -
National Vocational Qualification of Jamaica ( NVQ-J) - Level 2
F&B Restaurant Service (Hosting)