Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Showers

Fall River

Summary

Dynamic and detail-oriented professional with a strong work ethic, experienced in food handling, and grounss keeping. Skilled in customer service and teamwork, consistently delivering high-quality results while maintaining cleanliness and safety standards.

Overview

16
16
years of professional experience

Work History

Groundskeeper

Fall River Country Club
04.2022 - 10.2024
  • Operated and maintained lawn care equipment, ensuring optimal performance and safety compliance.
  • Implemented seasonal planting strategies to enhance visual appeal and biodiversity in landscaped areas.
  • Coordinated with management to identify areas for improvement in landscape design and upkeep processes.
  • Monitored plant health, diagnosing issues promptly to minimize damage and maintain landscape integrity.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.

Bakery Worker

SevenEves
05.2020 - 08.2023
  • Operated baking equipment to produce high-quality bread and pastries efficiently.
  • Monitored product quality and ensured compliance with health and safety standards.
  • Assisted in inventory management, including tracking ingredients and supplies usage.
  • Collaborated with team members to optimize production workflows and reduce waste.
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Increased sales with effective product promotions and attractive displays.
  • Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Measured and mixed ingredients accurately to assist in baking process.

Crew Member

Dunkin' Donuts
04.2018 - 03.2020
  • Trained new crew members on operational procedures and customer service standards.
  • Ensured food safety protocols were consistently followed during meal preparation and service.
  • Operated kitchen equipment efficiently, maintaining cleanliness and safety standards.
  • Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
  • Collaborated with team to optimize workflow during peak hours, enhancing overall service speed.
  • Monitored inventory levels, assisting in stock management to prevent shortages or waste.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Customer Service Cashier

Planet Fitness
01.2016 - 04.2018
  • Processed transactions efficiently using POS system to enhance customer experience.
  • Handled cash management and reconciled daily sales to ensure accuracy.
  • Assisted customers with inquiries, resolving issues to improve satisfaction levels.
  • Maintained organized workstations to streamline checkout operations and reduce wait times.
  • Trained new staff on register operations and customer service protocols for consistency.
  • Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
  • Monitored customer feedback to identify areas for service improvement and propose solutions.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Deli Clerk

Seabra's Market
12.2014 - 12.2016
  • Managed daily deli operations, ensuring freshness and quality of products.
  • Trained new staff on food safety standards and preparation techniques.
  • Oversaw inventory management to minimize waste and optimize stock levels.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Crew Member

Burger King
09.2008 - 09.2012
  • Assisted in daily operations by preparing food items and maintaining cleanliness in work area.
  • Provided excellent customer service by taking orders and addressing customer inquiries effectively.
  • Operated kitchen equipment safely, ensuring compliance with health and safety standards.
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Learned proper food handling techniques to ensure quality and safety of food products.
  • Participated in training sessions to improve operational skills and knowledge of menu items.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

Diploma -

BMC Durfee High School
Fall River, MA
06.2009

Skills

  • Grounds maintenance
  • Lawn and grounds maintenance
  • Dedicated work ethic
  • Detail-oriented
  • Customer service
  • Teamwork and collaboration
  • Packaging products
  • Multitasking and organization
  • Cash handling
  • Cleaning
  • Taking orders
  • Self-discipline
  • Cleanliness and sanitation
  • Honesty and integrity
  • Food preparation

Timeline

Groundskeeper

Fall River Country Club
04.2022 - 10.2024

Bakery Worker

SevenEves
05.2020 - 08.2023

Crew Member

Dunkin' Donuts
04.2018 - 03.2020

Customer Service Cashier

Planet Fitness
01.2016 - 04.2018

Deli Clerk

Seabra's Market
12.2014 - 12.2016

Crew Member

Burger King
09.2008 - 09.2012

Diploma -

BMC Durfee High School

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Samantha Showers