Samantha Thorne
Billerica
Summary
Talented Hairstylist with thorough knowledge of hair care products and chemical compositions. Well-versed in using various hair styling tools. Creative and friendly individual possessing in-depth knowledge of latest trends paired with strong interpersonal skills.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
Work History
Hairstylist
Vol II salon
Wakefield
05.2025 - Current
- Provided personalized hair consultations to determine client needs and preferences.
- Executed various cutting, coloring, and styling techniques for diverse hair types.
- Assisted in educating clients on proper hair care and maintenance practices.
- Collaborated with team members to ensure efficient salon operations and customer service.
- Researched current hair trends to offer fresh ideas and services to clients.
- Managed appointment scheduling to optimize service flow and reduce wait times.
- Greeted customers, answered phones and booked appointments.
- Educated clients on proper home hair care maintenance techniques.
- Maintained cleanliness and organization of tools and workstations throughout the day.
Hairstylist
Axle color studio
North Reading
10.2022 - 05.2025
- Provided personalized hair consultations to determine client needs and preferences.
- Executed various cutting, coloring, and styling techniques for diverse hair types.
- Maintained cleanliness and organization of tools and workstations throughout the day.
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Organized scheduling of appointments throughout the day.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Pre-booked future appointments to increase repeat business.
- Managed cash register transactions during checkout process.
- Participated in team discussions regarding marketing strategies for the salon.
- Updated and maintained customer information records and beauty services provided.
Concierge
Salons by JC
Stoneham
07.2020 - 10.2022
- Greeted clients and visitors with a warm and professional demeanor.
- Provided information about services offered at Salons by JC.
- Coordinated with salon staff to ensure smooth daily operations.
- Maintained cleanliness and organization of the reception area daily.
- Handled mail and package deliveries, keeping items secure.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Directed incoming calls and messages to appropriate staff or residents.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Performed administrative duties such as filing paperwork related to concierge service transactions.
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
- Prepared daily reports on guest requests and concierge activities.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Hair stylist and tanning employee
Salon 67
Chelmsford
04.2017 - 07.2020
- Consulted with clients to determine style preferences and hair care needs.
- Performed haircuts, color treatments, and styling services for diverse clientele.
- Maintained a clean and organized workspace to ensure a welcoming environment.
- Educated clients on hair maintenance and recommended suitable products.
- Collected payment from customers and scheduled next appointments.
- Kept work area clean and neat to stay productive.
- Scheduled appointments for customers using internal software system.
- Attended trade shows and conferences to stay up-to-date with industry trends.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Maintained safety protocols by ensuring proper and safe handling of equipment and materials.
- Provided comprehensive hair treatments for various types of hair.
- Operated industrial washers and dryers for efficient laundry processing.
- Advised clients on tanning options and skin care products.
- Maintained cleanliness and organization of tanning equipment and facilities.
- Educated customers on safe tanning practices and aftercare routines.
- Assisted in scheduling appointments and managing client records.
- Trained new staff on tanning procedures and customer service standards.
- Cleaned and sanitized tanning beds and rooms.
- Greeted customers and provided information about tanning services.
- Performed regular maintenance checks on all tanning equipment, including lamps, fans, and timers.
- Used cash registers to handle cash and credit card transactions, money and receipts.
Education
Cosmetologist - Cosmology
Empire Beauty School
08.2014 - 05.2015
Billerica Memorial High School
Billerica, MASkills
- Hair cutting
- Hair coloring
- Hair styling
- Client consultations
- Customer service
Timeline
Hairstylist
Vol II salon
05.2025 - Current
Hairstylist
Axle color studio
10.2022 - 05.2025
Concierge
Salons by JC
07.2020 - 10.2022
Hair stylist and tanning employee
Salon 67
04.2017 - 07.2020
Cosmetologist - Cosmology
Empire Beauty School
08.2014 - 05.2015
Billerica Memorial High School