SAMIRA Elbadraoui
E Comerce
Souk Sebt Ouled Nemma,BEM
Summary
Driven to deliver, I leveraged SEO expertise to significantly boost website traffic as a Website Owner and enhanced customer engagement through meticulous merchandising. With a knack for creating impactful advertising campaigns on Facebook and TikTok, coupled with exceptional communication skills honed in a call center, I excel in driving results and improving customer satisfaction.
Overview
15
15
years of professional experience
Work History
Website Owner
My Self
Souk Sebt Ouled Nemma
06.2022 - Current
- Increased website traffic by implementing effective SEO strategies and optimizing content.
- Implemented analytics tools to track user behavior, monitor trends, and inform ongoing improvement efforts for the website.
- Collaborated with graphic designers to develop visually appealing layouts that aligned with brand identity guidelines.
- Provided exceptional customer service via email support, addressing inquiries and resolving issues in a timely manner.
Merchandiser
Self Employed
Ouarzazate
10.2009 - 06.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Education
Diplomat - Computer Science
10.2008
Certificate Of University Studies - American And English Literature
07.2002
Air Hostesse Diplomat - Air Hostesse
10.1998
Skills
Create advertising campaigns on facebook and tiktok
Languages
English
Intermediate (B1)
French
Intermediate (B1)
Arabic
Upper intermediate (B2)
Timeline
Website Owner - My Self
06.2022 - Current
Merchandiser - Self Employed
10.2009 - 06.2022
Pigier - Diplomat, Computer Science
Kadi Ayyad - Certificate Of University Studies, American And English Literature
Infohas - Air Hostesse Diplomat, Air Hostesse
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