Samyak Adhikari
Malden,MA
Summary
Adept at fostering team collaboration and enhancing customer satisfaction, I leveraged my problem-solving skills and positive attitude to achieve the highest number of credit card applications district-wide during my tenure at Lowe's Home Improvement. I excel in customer service and inventory management, consistently receiving positive feedback for exceptional service.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
10.2022 - Current
- Built relationships with customers to encourage repeat business.
- Achieved most Credit Card applications in a whole district in a calendar year.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
- Consistently ranked among the top-performing store locations due to exceptional staff management and sales performance.
- Received consistent positive feedback from customers regarding exceptional service.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Lead Barista/Head Cashier
Dunkin Dounts
06.2022 - 09.2022
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Received consistent positive feedback from customers regarding exceptional service and beverage quality.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Learned duties for various positions and provided backup at key times.
- Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Promoted a culture of continuous improvement among staff members through constructive feedback sessions focused on enhancing individual performance.
Assistant Store Manager
ADHIKS MART
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Musician
Self Employed Web
- Expanded musical repertoire through exploration of diverse genres, styles, and techniques.
- Collaborated with fellow musicians for seamless performances and increased audience engagement.
- Scheduled rehearsals with other musicians and choirs.
- Played various instruments professionally, including guitar, piano and drums.
- Promoted musical career by maintaining website or social media presence.
- Wrote and arranged original compositions for live music performances.
- Taught private music lessons, adapting tuition to ages and skill levels.
Education
High School Diploma -
Uniglobe Higher Secondary School/College
Nepal04-2021
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking skills
- Guest service
- Outgoing personality
- Hard-working
- Excellent communication skills
Languages
English
Full Professional
Nepali
Full Professional
Hindi
Limited Working
Timeline
Sales Associate
Lowes Home Improvment
10.2022 - Current
Lead Barista/Head Cashier
Dunkin Dounts
06.2022 - 09.2022
Assistant Store Manager
ADHIKS MART
Musician
Self Employed Web
High School Diploma -
Uniglobe Higher Secondary School/College
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