SANAKAFI GRANT
Hyannis
Summary
Committed Direct Support Professional focused on facilitating client independence and well-being. Leverages strong relationship-building skills to create a supportive environment while maintaining meticulous documentation of care interventions. Engages clients in meaningful activities that promote socialization and personal growth.
Overview
12
12
years of professional experience
Work History
Overnight Awake Counselor
latham Centers Inc
Sandwich
01.2026 - Current
- Assisted individuals with daily living activities and personal care needs.
- Developed and maintained supportive relationships with clients to enhance well-being.
- Provided companionship and engaged clients in recreational activities for socialization.
- Maintained accurate records of client progress and care interventions consistently.
- Maintained accurate documentation of client behavior, progress notes and incident reports.
- Actively participated in educational training programs designed to enhance knowledge about disabilities or mental health issues.
- Participated in team meetings to discuss current issues affecting the health or safety of clients or staff members.
- Provided transportation services for clients to doctor's appointments, shopping trips or other outings as needed.
- Supervised meal times ensuring that appropriate nutritional needs were met for each client.
- Maintained clean and well-organized environment for client happiness and safety.
Home Health Aide
TLC Private Care
Hyannis
12.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Monitored client health by checking vital signs regularly.
- Provided companionship and emotional support to enhance client well-being.
- Documented patient progress and reported changes to family members and supervisors.
- Ensured a safe environment by maintaining cleanliness and safety protocols.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Overnight Frontdesk Ambassador
Faraway Nantucket Hotel
Nantucket
05.2025 - 10.2025
- Welcomed guests and provided information about hotel services and amenities.
- Managed guest inquiries and resolved issues with professionalism and empathy.
- Collaborated with staff to ensure smooth operations across various departments.
- Maintained knowledge of hotel policies to effectively assist guests at all times.
Direct Support Professional
Cape Abilites Inc
Hyannis
03.2021 - 05.2025
- Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties.
- Maintained accurate records of client data including incident reports, progress notes, treatment plans.
- Provided guidance to clients in order to help them achieve their goals and objectives related to independent living skills.
- Provided compassionate and patient care to individuals with disabilities in a residential setting.
- Responded promptly and positively to client requests for assistance.
- Scheduled doctors' appointments for clients and provided transportation if needed.
- Followed infection control and safety policies and guidelines.
- Conducted frequent assessments of the physical environment within the residence to identify potential hazards or risks.
Front Desk Agent
Hyannis Plaza Hotel
Hyannis
03.2018 - 10.2021
- Welcomed customers upon arrival and facilitated smooth check-in process.
- Managed incoming calls promptly and professionally, ensuring accurate information delivery or appropriate call transfers.
- Applied problem-solving techniques to resolve customer complaints efficiently, enhancing overall guest satisfaction.
- Handled cash, credit and debit card transactions accurately.
Front Desk Agent
All Seasons Resort
Yarmouth
03.2018 - 06.2018
Front Desk Agent
The Roberts Collection
Nantucket
06.2014 - 12.2017
- Assisted guests with check-in and check-out procedures ensuring accuracy of all paperwork related to their stay.
- Processed customer payments with accuracy and efficiency using Point of Sale system, enhancing guest satisfaction.
- Handled incoming calls promptly and professionally, providing information or transferring calls.
- Interacted kindly with guests, offering assistance and support.
- Resolved customer complaints using problem-solving techniques, ensuring timely and satisfactory resolutions.
- Resolved guest issues with creative solutions, escalating major concerns to management.
- Handled cash, credit and debit card transactions accurately.
- Reconciled daily cash drawers and prepared end-of-day reports.
- Coordinated with housekeeping staff to ensure all rooms met cleanliness standards and were ready for guest arrivals.
- Oversaw visitor traffic by maintaining cleanliness and organization of the lobby area.
- Provided guidance and assistance to new employees during the onboarding process.
- Developed positive working relationships with colleagues across departments.
Education
High School Diploma -
Capecod Commuity College
Barnstable11-2024
High School -
Mona High School
Kingston, Jamaica07-2004
Skills
- Time management
- Adaptability and flexibility
- Client support
- Problem-solving
- Active listening
- Relationship building
- Team collaboration
- Verbal and written communication
- Conflict resolution
- Attention to detail
- Medication management
- Documentation accuracy
- Communication skills
Timeline
Overnight Awake Counselor
latham Centers Inc
01.2026 - Current
Home Health Aide
TLC Private Care
12.2025 - Current
Overnight Frontdesk Ambassador
Faraway Nantucket Hotel
05.2025 - 10.2025
Direct Support Professional
Cape Abilites Inc
03.2021 - 05.2025
Front Desk Agent
Hyannis Plaza Hotel
03.2018 - 10.2021
Front Desk Agent
All Seasons Resort
03.2018 - 06.2018
Front Desk Agent
The Roberts Collection
06.2014 - 12.2017
High School Diploma -
Capecod Commuity College
High School -
Mona High School