Santhia Eloi
Boston
Summary
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
10
10
years of professional experience
Work History
Security Officer
RSIG Security
2021.12 - Current
- Observing children who come into the hospital with mental health problems, such as behavioral problems or anything mental
- Making sure they are safe while I'm observing them, sometimes play board games or card games and even have conversations to get their mind off being there
- Walking around the units to get them out there for a little bit and just overall making sure they are safe and keeping a safe body.
Front Desk Representative
Seaport Hotel
2020.11 - 2021.12
- Checked guests in and out hotel, noting special room requirements or additional charges to be added to the final bill
- Greeted all guests in a timely manner, following hotel protocols and ensuring issues were resolved
- Completed end of shift reports and closed out station properly
- Coordinated across hotel departments, including security and housekeeping, to handle requests
- Answered quested about hotel and surrounding entertainment options.
Security Officer
Northeast Security
2019.08 - 2020.09
- Securing the floor, second floor and whole building along with my team
- Providing excellent customer service by being friendly, saying thank you, listening and being respectful
- Securing premises and personnel by patrolling property, monitoring surveillance equipment, inspecting access points and permitting entry
- Obtains help by sounding alarms.
Dietary Aide
German Centre
2019.03 - 2020.07
- Works along to prepare the meals
- Clean up kitchen, maintenance, setting up and taking down the dining area
- Delivering food to the residents room
- Preparing and serving snacks and taking inventory of food and kitchen supplies.
Security Officer
Securitas
2018.07 - 2019.02
- Assisted a high volume of customers to their seats and directions
- Securing the floor, second floor and whole building along with my team
- Providing excellent customer service by being friendly, saying thank you, listening and being respectful.
Cashier and Runner
Tasty Burger
2016.02 - 2017.03
- Took customers' orders and ensured it was accurate
- Made cash and credit card transactions
- Served food to dine-in customers and maintained cleanliness of each table.
Customer Service Associate
Legacy Place - Showcase Cinemas
2015.02 - 2016.01
- Cleaned work area, equipment, utensils and dishes
- Prepared a variety of foods per customer order
- Took payments and tendered change.
Sales Associate
Staples
2014.03 - 2014.12
- Managed a high-volume workload within a deadline-driven environment
- Took cash and credit card transactions and balance register at the end of each shift
- Calculated discounts as needed and re-organized displays.
Education
High School Diploma -
Boston Day & Evening Academy
Roxbury, MA06.2018
Skills
- Microsoft Office Suite and Google Suite
- Strong communication and interpersonal skills, highly organized, and detail-oriented
- Bilingual in Haitian-Creole and English
- Cheerful & Energetic Conflict Resolution
- Super Organized Skills Problem Solver
- Dependable & Reliable Team Player
- Service Oriented Organized
- Energetic Work Attitude Productive
Awards
Most Improved in Math Award (2015, 2016)
Timeline
Security Officer
RSIG Security
2021.12 - Current
Front Desk Representative
Seaport Hotel
2020.11 - 2021.12
Security Officer
Northeast Security
2019.08 - 2020.09
Dietary Aide
German Centre
2019.03 - 2020.07
Security Officer
Securitas
2018.07 - 2019.02
Cashier and Runner
Tasty Burger
2016.02 - 2017.03
Customer Service Associate
Legacy Place - Showcase Cinemas
2015.02 - 2016.01
Sales Associate
Staples
2014.03 - 2014.12
High School Diploma -
Boston Day & Evening Academy