Senior Account manager Graduated from Hassan 2 university in Morocco and Quebec university, I specialized in business management and i worked for almost 4 years in real estate credit brokerage.
Today I am looking for a new opportunity in Canada , expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Personal project in e-commerce export/import of traditional products
-Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
-Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
-Organized client feedback and introduced streamlined process of replying to and rectifying complaints.
-Prepared client budgets by reviewing client billing and managing monthly invoices.
-Analysis of customer requests.
-Verification of solvency
-Examination of potential financing plans
-Preparation and assembly of financing documents
-Definition of the repayment capacity according to the credit request
-Analysis of risks
-Analysis of the possibility of granting credit Presentation of files to the senior delegation
-Summary notes for the commitment committee
-Follow-up of loans
-Follow-up of problematic files
-Creation of credit files
-Risk assessment tools
-Performing predictive studies
-Coordination with the bank
-Coordination with the promoter
-Coordination with the notary
-Release of credit.
-Carries out field visits in accordance with the company's guidelines.
-Guarantees the sales, marketing and HR policy in his or her sector and authorizes any compatible changes.
-Proposes commercial actions and follows their evolution.
-Defines the qualitative and quantitative objectives of the Directors of the subsidiaries.
-Accompanies the opening and renovation of sales outlets.
-Designs and monitors action plans for the development or recovery of turnover.
-Ensures the proper application of the company's global policy at the regional level
-Leads and coordinates the sales team in his/her assigned region: accompaniment of sales representatives, regular advice on the sales approach and messages to be sent to customers
-Ensures good management at the regional level
-Ensures reporting to the national management
-Managing accounting operations (invoices, billing, banking operations...)
- Management of payable accounts, with the entry of purchase invoices, overheads and fixed assets, up to the preparation of supplier regulations
-Receivable Accounts management (registration of payments, lettering and customer reminders)
-Received, reviewed and verified validity and completeness of appropriation, accounting and financial data.
-Management of customer’s inquiries
-Tracking orders and billing, and inventory management-
-Sales and contracts management
-Developed team communications and information for meetings.
-Participated in team-building activities to enhance working relationships
-Monitored company inventory to keep stock levels and databases updated.
-Managing international transactions : Import and export transactions Domiciliation of the titles
-Discounts documentary
-International transfers Guarantees for international transactions
-The techniques of commercial and documentary payments.
-Basic banking operations
-Foreign exchange transactions
- Transfers
-With drawals
- Payments by check or card
-Answering information requests on the different banking operations and banking services
Personal qualities
- Analytic/ Able to work under stress.
- Dynamic/Motivated.
- Creative/Ambitious.
- Serious/Persevering.
- Hard worker/ Able to learn.
Courses and Certificates
- Course from British center in 2019 (6months)
- Certificate in Fundamentals of digital marketing (Google digital workshop) 2021
- Driving License Type B
Centr of Interst
Travel : Europe (Spain, France, Belgium, Bulgaria, Vienna,Hungary) Africa (Morocco, Egypt ) Asia (Turkey,KSA)
Volunteering : Association « Génération Lumière ».