Sara Bartal
Travel Agent
Marrakech
Summary
Multilingual professional with over 5 years of experience in travel coordination, guest relations, itinerary planning, and administrative support. Skilled in managing bookings, client communication, and organizing workflows independently. Reliable, organized, and tech-savvy, with a strong ability to work remotely and communicate across cultures. Fluent in Arabic, English, and French. Actively seeking a full-time remote role in customer service, virtual assistance, or operations.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Travel Agent
Plenitude Voyages
04.2022 - Current
- Manage client travel bookings and coordinate customized itineraries
- Liaise with local partners, hotels, and transportation services
- Handle client inquiries and provide ongoing support pre- and post-travel
- Ensure smooth execution of individual and group trips
- Maintain updated client records and internal documentation
Guest Relations Manager
Couleurs Berberes
02.2021 - 03.2022
- Welcomed guests and supported them throughout their stay
- Coordinated on-site events and activities, ensuring high satisfaction
- Managed challenging situations with professionalism and diplomacy, maintaining positive relationships with guests even during difficult circumstances.
- Assisted with last-minute requests and logistic problem-solving
- Collected guest feedback and ensured follow-up with management
Junior Consultant
Qualinorm
09.2018 - 02.2020
- Participated in client meetings to understand their challenges, offering specific expertise in developing action plans.
- Prepared internal control documentation and financial reports
- Assisted in ISO certification processes and client training sessions
- Conducted research and data analysis for consulting assignments
Education
Master’s Degree in Audit & Management Control
Institut Supérieur D’Ingénierie Et Des Affaires
Marrakesh, Morocco06-2018
Skills
Travel arrangements
Timeline
Travel Agent
Plenitude Voyages
04.2022 - Current
Guest Relations Manager
Couleurs Berberes
02.2021 - 03.2022
Junior Consultant
Qualinorm
09.2018 - 02.2020
Master’s Degree in Audit & Management Control
Institut Supérieur D’Ingénierie Et Des Affaires
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