Summary
Overview
Work History
Education
Skills
Timeline
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Sara Morin

Canton

Summary

Experienced and dedicated educator and customer success manager, with excellent communication and organizational skills. Articulate, enthusiastic, and results-oriented, with a demonstrated passion for building relationships and cultivating partnerships.

Overview

28
28
years of professional experience

Work History

Senior Customer Success Manager

Lexia Learning, Cambium Learning Group
Concord
03.2017 - 01.2025
  • Implemented Lexia Core5 Reading, PowerUp Literacy, and Lexia English programs for PreK-12 education.
  • Managed over 100 schools and districts to ensure effective program adoption.
  • Developed customer success plans to achieve desired outcomes for clients.
  • Facilitated webinars and workshops for educators on program content, data, and functionality.

Hebrew School Teacher

Congregation Ahavas Achim
Newburyport
01.2015 - 07.2019
  • Developed and implemented Judaic and Hebrew curricula for Kindergarten through fourth grade.
  • Facilitated interactive discussions to deepen understanding of Jewish culture and traditions.
  • Created engaging activities, including games and crafts, focused on Shabbat education.
  • Led Hebrew school prayer services to promote spiritual growth among students.
  • Collaborated with rabbi to design educational events celebrating Jewish holidays.

Customer Support Specialist

Listenwise
Boston
09.2013 - 06.2015
  • Facilitated implementation of standards-aligned podcasts and listening lessons for educators.
  • Guided teachers and administrators in effective program application and utilization.
  • Educated users on features and best practices for maximizing program resources.

Implementation Specialist

Houghton Mifflin Harcourt
Boston
11.2005 - 08.2012
  • Facilitated implementation of SkillsTutor program through consultations with school administrators.
  • Conducted professional development workshops for educators to enhance instructional techniques.
  • Managed over 100 accounts in collaboration with sales account managers to drive customer engagement.

Second Grade Teacher

The Rashi School
Dedham
09.1999 - 06.2005
  • Developed regular and Judaic curricula to improve educational outcomes.
  • Collaborated with prayer leaders to organize special Jewish events for students and families.
  • Designed integrated reading curriculum emphasizing phonics, fluency, and comprehension skills.
  • Mentored Brandeis graduate students in instructional strategies and classroom management.

Teacher

Sparhawk School
Amesbury
09.1996 - 06.1999
  • Taught multi-age classrooms, including Kindergarten through 1st grade and 4th through 7th grade.
  • Designed thematic cross-curriculum lessons and assessments to enhance student engagement.

Education

Customer Success Manager Certification - CCSM Level 1 And Level 2

SuccessCOACHING
05-2025

Masters of Arts - Environmental Education

Lesley College, Audubon Expedition Institute
Cambridge, Massachusetts
05.1996

Bachelor of Science - Elementary Education

Boston University
Boston, Massachusetts
05.1993

Skills

  • Effective communication
  • Technology proficiency
  • Time management
  • Training and mentoring
  • Organizational skills
  • Empathy and patience
  • Team collaboration
  • Relationship building
  • Knowledge of Jewish customs
  • Commitment to inclusivity

Timeline

Senior Customer Success Manager

Lexia Learning, Cambium Learning Group
03.2017 - 01.2025

Hebrew School Teacher

Congregation Ahavas Achim
01.2015 - 07.2019

Customer Support Specialist

Listenwise
09.2013 - 06.2015

Implementation Specialist

Houghton Mifflin Harcourt
11.2005 - 08.2012

Second Grade Teacher

The Rashi School
09.1999 - 06.2005

Teacher

Sparhawk School
09.1996 - 06.1999

Customer Success Manager Certification - CCSM Level 1 And Level 2

SuccessCOACHING

Masters of Arts - Environmental Education

Lesley College, Audubon Expedition Institute

Bachelor of Science - Elementary Education

Boston University

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Sara Morin