Summary
Overview
Work History
Education
Skills
Timeline
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Issam Charkaoui

Issam Charkaoui

Technico Commercial
Imm 7 Appt 4 RDC GH 12 Fadaat Al Mouhit,Casablanca

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Technico Commercial

AirCar
Casablanca
02.2020 - Current
  • Drafted, submitted and processed sales contracts for orders received.
  • Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
  • Built relationships with customers and community to promote long term business growth.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Managed multiple tasks in high-volume environment.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Determined clients' needs and helped select appropriate rentals fulfilling requirements.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Trainee

Lydec
Casablanca
09.2019 - 01.2020
  • Worked with other associates to support cashiers and management needs.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Executed billing tasks and recorded information in company databases.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Trainee

AirCar
Casablanca
02.2019 - 04.2020
  • Learned new materials, processes, and programs quickly.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Performed administrative functions, answering phones and filing paperwork in support of department.
  • Handled day-to-day customer or client questions via telephone or email.

Staff Member

Pizza Hut
Casablanca
07.2018 - 01.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Prepared fresh dough and other pre-made items, following store recipes to mix ingredients, allowing for sufficient rising or cooking and placing in cooler for storage until needed.
  • Preparation of Pizza and pasta

Staff Member

McDonald's
Casablanca
06.2016 - 03.2017
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Used proper techniques to prepare food and ingredients.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Prepared food orders, cooking on grill and operating fry station.

Education

Specialized Technician - Trade And International Trade

OFPPT- ISTA Inara-Ain Chouk
Casablanca
09.2017 - 06.2019

Economics And Management Sciences

Hassan 2 University
Casablanca
09.2014 - 06.2016

Baccalaureate - Science of Life And Earth

Raid Idriss El Harti
Casablanca
09.2013 - 06.2014

Skills

    Driver's license (B)

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Timeline

Technico Commercial

AirCar
02.2020 - Current

Trainee

Lydec
09.2019 - 01.2020

Trainee

AirCar
02.2019 - 04.2020

Staff Member

Pizza Hut
07.2018 - 01.2019

Specialized Technician - Trade And International Trade

OFPPT- ISTA Inara-Ain Chouk
09.2017 - 06.2019

Staff Member

McDonald's
06.2016 - 03.2017

Economics And Management Sciences

Hassan 2 University
09.2014 - 06.2016

Baccalaureate - Science of Life And Earth

Raid Idriss El Harti
09.2013 - 06.2014

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Issam CharkaouiTechnico Commercial