I bring a steady, thoughtful presence to the teams I work with. I’m experienced in managing fast-paced environments while staying organized and approachable. With a background in psychology and years of hospitality work, I’m good at reading a room, supporting others, and helping things run smoothly. I care about doing the job well and contributing to a workplace that values consistency and respect.
Held multiple front-of-house roles in a fast-paced, upscale restaurant setting. Served guests with attentiveness and efficiency, managed OpenTable reservations and floor plans as a host, and supported morning administrative setup including reservation confirmations, space preparation, and event coordination. Collaborated closely with management and kitchen teams to ensure smooth daily operations and exceptional guest experiences.
Trained under senior bartenders in foundational cocktail techniques while supporting day-to-day bar prep and service. Simultaneously managed the door on high-volume nights in a reservation-free setting, greeting guests, managing expectations during long waits, and coordinating closely with staff to maintain smooth guest flow and a welcoming atmosphere.
Engaged with customers on the floor, educating them about products to help guide purchase decisions. Efficiently multitasked during high-traffic hours, maintaining a positive, attentive presence while managing long lines at the register. Served as Saturday door greeter during peak customer flow, ensuring a welcoming and organized entry experience.
Shop key holder. Duties included opening and closing the shop, being the senior on shifts, putting in milk orders, organizing coffee, educating and training new staff both on coffee and being on bar. Developed lasting relationships with regulars and created and warm, familiar shop environment for all.