Sarah Carvallho
Lowell
Summary
Motivated professional with experience in administrative support and customer service. Skilled in problem-solving, planning, and building customer loyalty. Strong focus on time management, prioritization, and teamwork, consistently delivering high-quality outcomes while growing and adapting in dynamic environments.
Overview
2
2
years of professional experience
Work History
Logistics Analyst
Republic Services
Dunstable, MA
03.2025 - Current
- Analyzed logistics data to better develop transportation routes.
- Worked with my team to problem solve.
- Created routes and ensured coverage.
- Worked with towns on daily issues and found solutions.
- Communicated with costumers, towns, and leaders to ensure satisfaction.
- Built long-term relationships due to prompt and courteous service.
- Enhanced inventory management with accurate forecasting and demand planning techniques.
Office Assistant/Administrative
Liberty Transport Corp
Lowell, MA
05.2024 - Current
- Answered and managed incoming/outgoing calls.
- Directed dispatching, and routing to fleet vehicles.
- Processed and printed invoices and created daily shipping logs.
- Followed directions from management to complete daily paperwork and computer data entry.
- Maintained all Records according to file.
Employee/Customer Service
Mcdonalds
Lowell, MA
10.2024 - 05.2024
- Enhanced customer satisfaction by providing them undivided attention, time, and accuracy.
- Helped increase customer loyalty with cheerful interactions, building a bond with the client.
- Team contribution to increase weekly sales and decrease time.
Education
Highschool Diploma - Painting
Greater Lowell Technical High School
Tyngsboro, MA01-2024
Skills
- [Typing speed] Scheduling Coordinator Prioritization Problem Solver Customer Service Spreadsheets (Intermediate)
- Languages:
- English: Native
- Portuguese: Native
- Spanish: Limited Working
- Logistics optimization
- Transportation management
- Decision-making
- Problem-solving
- Coaching and mentoring
- Logistics analysis
- Efficiency improvement
- Stress management
- Customer service
Timeline
Logistics Analyst
Republic Services
03.2025 - Current
Employee/Customer Service
Mcdonalds
10.2024 - 05.2024
Office Assistant/Administrative
Liberty Transport Corp
05.2024 - Current
Highschool Diploma - Painting
Greater Lowell Technical High School