Sarah Monteiro
Swansea
Summary
Detail-oriented patient coordinator with expertise in managing patient schedules and records. Skilled in billing software and facilitating communication between patients and providers. Committed to enhancing patient experiences through effective coordination.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Patient coordinator/Medical Billing Manager
Chiropractic Southeast
Easton
09.2017 - 11.2025
- Managed patient schedules and appointments efficiently.
- Coordinated patient intake and insurance verification processes.
- Facilitated communication between patients and healthcare providers.
- Supported front office operations and maintained a welcoming environment.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Ensured all paperwork related to patient care was completed accurately and timely.
- Managed medical records by filing documents into appropriate folders according to established protocols.
Education
Certificate - Veterinary Science
Massasoit Community College
Brockton, MA 09.2012 - 12.2013
Associate of Arts - Early Childhood Care And Education
Newbury College
Boston, MA 09.2000 - 06.2003
Skills
- Medical records management
- Patient care coordination
- Billing software proficiency
- Customer relationship management
- Patient engagement strategies
- Attention to detail
- Problem solving
- Organization skills
- Billing statement processing
Affiliations
- On my free time I am a flower and vegetable Gardener . I also do landscaping . I have 200 plants inside my home which are very well cared for . I would love to work with plants and flowers and people together . I believe this job position would
- Be perfect for me .
Timeline
Patient coordinator/Medical Billing Manager
Chiropractic Southeast
09.2017 - 11.2025
Certificate - Veterinary Science
Massasoit Community College
09.2012 - 12.2013
Associate of Arts - Early Childhood Care And Education
Newbury College
09.2000 - 06.2003