Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Sarah Tota

Ashland

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets. Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes. I'm someone who wants to branch out, learn new ways, and get more opportunities.

Overview

13
13
years of professional experience

Work History

Part Time Sales Leader

Carters Oshkosh
Natick
06.2021 - Current
  • Led sales team to achieve monthly revenue targets through effective strategies.
  • Coached new sales associates in product understanding and customer relationship techniques.
  • Reviewed sales data to detect trends and refine inventory management methods.
  • Developed strong relationships with customers to enhance loyalty and repeat business.
  • Engaged customers with in-person and remote demonstrations of available products.
  • Opened and Closed Store.
  • Managed cash register operations using POS system and processed sales and returns.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Handled cash management and executed credit card transactions with accuracy.

Sales Associate

Papyrus Stationary
Natick
08.2013 - 05.2021
  • Handled customer inquiries and resolved issues promptly.
  • Supported inventory management by restocking shelves and conducting counts.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Developed promotional strategies to increase sales volume.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Prepared merchandise for purchase.

Sales Associate

Gap
Natick
04.2012 - 05.2020
  • Assisted customers with product selection and provided personalized service.
  • Maintained store appearance by organizing merchandise and ensuring cleanliness.
  • Collaborated with team members to achieve daily sales goals.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Attended weekly team meetings to review performance goals and objectives.
  • Placed special orders or called other stores to find desired items.

Education

High School Diploma -

Ashland High School
Ashland, MA
06-2008

Some College (No Degree) -

Massachusetts Bay Community College
Wellesley Hills, MA

Skills

  • Sales strategy
  • Customer relationship management
  • Cash management
  • Inventory management
  • Product knowledge
  • Point of sale systems
  • Employee motivation
  • Sales coaching
  • Floor operations
  • Order processing
  • Time management
  • Cash handling
  • Time management abilities
  • Upselling techniques
  • Teamwork
  • Sales demonstration
  • Stockroom management
  • Closing techniques

Affiliations

  • love to travel
  • definitely a concert goer because i listen to music
  • was a nanny at a point in time

Languages

English
Professional

Timeline

Part Time Sales Leader

Carters Oshkosh
06.2021 - Current

Sales Associate

Papyrus Stationary
08.2013 - 05.2021

Sales Associate

Gap
04.2012 - 05.2020

High School Diploma -

Ashland High School

Some College (No Degree) -

Massachusetts Bay Community College

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Sarah Tota